What are the responsibilities and job description for the Front Office Specialist position at Exceed Medical?
Front Office Specialist
Exceed Medical
Exceed Medical, also known as DPACC was established in 2012. Our founders aspired to change healthcare by providing quality comprehensive and cost effective critical care to their community.
Our Model :
We put our patients first. We are proud to offer a long list of pulmonary and critical care services to our patients via our integrated team of specialists, innovative technology, and extensive commitment and dedication to each and every one of our patients.
Job Summary :
Provides professional care for patients following established standards, practices and office policies. Checks patients in, verifies insurance, files, and answers phones. Works under the direct supervision of the physician and / or office supervisor.
Job duties include but are not limited to :
Answering multi-line telephones and directing calls to appropriate staff
Checking e-fax and forwarding to corresponding department
Insurance verification / Obtain authorizations for office visits
Scheduling / rescheduling appointments for established patients and hospital follow-ups
Completing patient consent forms-sending & reviewing
Communicate with patients via patient portal / email.
Check patient's in / out
Collect co-payments and account balances
Confirm patient appointments
Maintain the waiting lobby clean.
Requirements :
- Must have at least 2 year of experience in a medical office setting.
- Self motivated
- Willing to learn new procedures and advance knowledge
- Able to adapt to ongoing changes
- Able to multitask
- Dependable
- Able to work autonomously and as part of a team
Exceed offers : Training
Health, Dental, Vision benefits
401K
Growth Opportunities
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
