Phone Operator Medical Receptionist

***Immediate Hire – Join Our Award-Winning Team!***

Excel Cardiac Care, voted #1 Cardiologist in Keller for the past two years, is seeking a highly organized, people-focused candidate to join our winning team. We are a patient-centered practice that believes in serving with passion and always doing the right thing.

With over 400 glowing Google reviews—far more than any other cardiology practice in the area—our reputation speaks for itself. If you're looking for a workplace where excellence, integrity, and compassionate care are top priorities, we’d love to hear from you! Prior medical office experience is a must!

Benefits

• Bi-Weekly pay with direct deposit
• PTO
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Opportunities to grow with the practice
• Leading cardiology practice in the area.

Major Responsibilities

• Promptly, efficiently and courteously, answer phone calls, screen calls, route calls, using a multi-line phone system. Take messages from callers and pass on to physicians and other office personnel.
• Schedule, reschedule, cancel, confirm, patient appointments in accordance with established protocols.
• Obtain accurate information from patients, callers and convey information back using given protocols.
• Maintain patient details by obtaining, and updating personal and insurance information.
• Provide information to patients regarding unpaid balances, collect payments and reconcile charges daily.
• Scan, upload, file records in the appropriate sections of patient charts and keep patient charts in proper order.
• Copy patient information and forward it to the requesting party after receiving appropriate consent to release medical records.
• Maintain patient confidentiality.
• Comforts patients by anticipating patients' anxieties; answering patients' questions.
• Perform other related duties as directed or assigned.

Requirements

• High school diploma or GED.
• Experience in a medical office setting.
• Skill in handling incoming phone calls and triaging appropriately.
• Skill in written and verbal communication.
• Knowledge of medical terminology and insurance practices is strongly preferred.
• Knowledge of computer programs and applications.
• Skill in operating office equipment, handling paperwork/filing adequately.
• Skill in gathering, interpreting, and reporting insurance information.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.'
'
Work Remotely

• No

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Cardiology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• What is the expected hourly pay rate?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Preferred)
• Multi-line phone systems: 1 year (Preferred)

Work Location: In person

Salary : $16