What are the responsibilities and job description for the Member Service Representative position at Excel Fitness/Planet Fitness?
Qualifications/Requirements
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- People with positive mental attitudes excel here!
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Need a day off? Full time employees have paid leave to take a break!
Benefits & Perks
- Make payday any day by taking advantage of our financial wellness benefit,
- UKG Wallet
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Personal Care Time (PCT), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Job Type: Part-time
Pay: $11.00 - $13.50 per hour
Expected hours: 5 – 20 per week
Benefits:
- Paid time off
Schedule:
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Aberdeen, NC 28315 (Required)
Ability to Relocate:
- Aberdeen, NC 28315: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $14
