What are the responsibilities and job description for the Fitness Club Representative position at Excel Fitness?
Job Overview: As a Fitness Club Representative at Excel Fitness, you will play a vital role in promoting our Judgement Free Zone and upholding our core values. Your primary responsibilities include maintaining club cleanliness, adhering to operational standards, and ensuring a safe environment for members. This is a dynamic position that requires strong communication skills, teamwork, and attention to detail.
Key Responsibilities:
Key Responsibilities:
- Maintain high levels of customer service by actively engaging with members and addressing their needs.
- Conduct regular audits to ensure the club meets Excel Standard requirements.
- Process daily paperwork, including club activity reports and cash drawer balances.
- Perform routine inspections, complete assigned cleaning tasks, and re-inspect areas as needed.
- Stock retail and promotional items to maintain a well-presented store front.
- Communicate effectively with management, staff, and members to ensure seamless operations.