What are the responsibilities and job description for the Member Support Specialist position at Excel Fitness?
Job Description: The Fitness Club Representative is responsible for creating a welcoming atmosphere and promoting the benefits of fitness to our members. Key duties include:
- Providing exceptional customer service to ensure member satisfaction.
- Managing club cleanliness and organization to meet Excel Standard expectations.
- Coordinating daily operations, including cash handling and inventory management.
- Maintaining accurate records and submitting reports as required.
- Developing strong relationships with members, colleagues, and management to foster a positive work environment.
