Personal Trainer

Job Description

Position : Personal Trainer (PT)

Reports to : Fitness Manager (FM)

Department : Club Operations

Purpose : Ensure integrity and compliance with the personal training program, providing consistent value to members, the PF brand, and the company's core purpose. The primary responsibility is offering instruction and training to new and existing members through personal and small group sessions, helping them achieve their goals and remain engaged members.

Duties and Responsibilities :

• Fully proficient in performing the role as detailed in the PF Trainer Playbook and PFU.
• Stay proficient on Planet Fitness mobile app content and workout tracking abilities.
• Able to instruct clients, one-on-one coaching, introductory Design Your Own Program (DYOP) sessions, through individualized fitness programs based on client's goals.
• Attend all PT team meetings and trainings.
• Create exercise programs tailored to each member's experience, medical history, and goals, ensuring they are safe, effective, and appropriate.
• Submit training programs and workout logs to the FM / GM / AM for review as required.
• Accurately track all client sessions, including supplement forms.
• Build and keep a personal training client base with excellent customer service, referrals, and engagement.
• Ensure members use equipment correctly, follow club policies, and assist them as needed.
• Manage daily schedule to complete all tasks and duties promptly and accurately.
• Inspect all equipment for possible malfunction or damage and report findings to the GM or AM.
• Conduct introductory sessions and fitness assessments for potential personal training clients.
• Collaborate with the Fitness Manager to achieve personal training revenue targets.
• Perform general equipment maintenance like guide rod lubrication and inspection of cables, belts, pads, and other equipment and parts.
• Present a healthy lifestyle and fitness professionalism at all times.
• Record and maintain training schedules and attendance in club software.
• Deliver daily the trainer's key contributions :
• Engage with members to drive loyalty to the personal training program. The trainer should be motivational, inspirational, and provide continuous encouragement.
• Support members in achieving their individual goals.
• Promote the program to members. When a session is not booked, trainers are expected to walk the floor and greet members they have not met. Look for members who need help and recommend they sign up for FREE training sessions.
• Educate on Team Player understanding of the personal training program. Teach Team Players about the different sessions offered and encourage them to communicate this information to members. Generate excitement for the program with the Team and members to increase personal training usage.
• Monitor and maintain club cleanliness and atmosphere.
• Assist front desk operations as needed, including use of point of sale. Have a thorough understanding of overall club systems, operations, and procedures.
• Communicate with members professionally while creating a high level of member service.
• Assist FM / GM and represent our company at community events and other outreach activities.
• Utilize and promote only Excel Fitness approved supplements and nutrition programs to all clients.

Qualifications :

Supervisory Responsibility : This position has no supervisory responsibilities.

Work Environment : This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones as well as standard custodial equipment such as cleaning chemicals, floor scrubbers, and vacuums. The noise level in the club environment may be loud on a regular basis. This position also will frequently pick up dumbbells, weight plates, and other exercise equipment daily.

Physical Demands : The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

Position Type / Expected Hours of Work : This may be either a full-time OR part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and / or overtime pay protections of the FLSA.

Scheduled work hours per week will be set during normal club hours of operation and determined by business need. Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less. Availability of full-time and part-time positions are dependent on business need. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. Work hours are subject to change at any time depending on business needs.

Travel : 0% travel is expected for this position.

EEO Statement : Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.