What are the responsibilities and job description for the Lead Direct Support Professional position at Excel Supported Living Inc.?
This position works under the guidance of State and Federal laws and regulations, Excel Supported Living, Inc. policies, regulations, and procedures. This position also requires collaboration with the client, parent and/or guardian, DDA, other staff, and other interested parties to ensure an overall, comprehensive team approach to providing support services.
LOCATION: Assigned Homes.
JOB SUMMARY: Provide support and oversee direct care staff to ensure that clients are properly supported. Provide support to adults with developmental disabilities to live independently based upon individual needs, wants, and desires. Services are focused on maintaining health and safety while promoting independence and an increased quality of life through consistent instruction and support.
FLSA STATUS: Nonexempt EMPLOYMENT TYPE: Regular, Full-time WAGE TYPE: Hourly
ISS STATUS: ISS position, providing service and delivery, planning and support to clients and the direct support staff. This position is an active part of the ISS ratio and is solely based in homes. All shifts are NON-Sleeping working hours.
ESSENTIAL FUNCTIONS:
10% DIRECT CARE STAFF COORDINATION
• Assist and support program coordinator with emergency shift coverage as needed.
• Provide direct support and in home training to staff.
• Encourage teamwork and collaboration to maintain a positive work environment.
• Effectively communicate information, concerns, requests, delegation of assignments and expectations in a timely manner.
• Instruct, support, and monitor direct care staff regarding their interactions with clients.
• Instruct, support, and monitor direct care staff in methods, approaches, and techniques in caring for clients.
• Provide ongoing support and feedback to direct care staff to continually improve the level of care provided to clients.
• Ensure home is clean, sanitary and free of hazards.
• Contact program coordinator when with any shift coverage deficiencies.
• Work additional shifts when staffing emergencies arise.
• Ensure all staff is appropriately documenting in Therap daily and monitor the system daily
• Contact program coordinator with any documentation deficiencies.
• Ensure staff is properly documenting on MAR daily.
• Refer staff to contact main office for any timecard corrections.
• Document employee concerns in written form (include date, concern, parties involved and signature)
• Document and conduct employee conversations, gather appropriate paperwork and submit to program coordinator.
• All employe discipline must be conducted by Human Resources
85% CLIENT CARE COORDINATION
• Effectively communicate information, concerns, requests, and expectations regarding clients in a timely manner to your program coordinator.
• Facilitate and monitor individual service plans.
• Read, acknowledge and understand all client plans such as the IISP, PBSP, PCSP, protocols, safety plans, abridgments, restrictions, and nutritional needs.
• Ensure staff has read and acknowledged all documents stated above.
• Coordinate weekly grocery shopping with client
• Become an approved driver for client transport.
• Maintain accurate client inventory list and adjust when necessary.
• Coordinate paratransit or public transportation when applicable.
• Create monthly meal plan
• Create monthly activity schedules.
• Ensure all medical appointments are scheduled, attended, and documented with any follow up actions. (medical, dental and specialty)
• Audit behavior tracking, goal tracking and Mar’s documentation daily
• Reconcile any missing documentation.
• Thoroughly follow and carry out the daily and monthly checklists. (Monthly home safety checklist, cleaning checklist and Lead DSP checklist)
• Ensure all health and safety items are addressed and completed.
• Support and instruct clients in maintaining and developing positive and healthy relationships.
• Support clients to have control and ownership of their personal choice when making
decisions.
· Support and respect client's expressed preferences in following schedules and routines unless behavioral plan directs otherwise.
• Encourage clients to pursue and explore individual interests through community resources associations, clubs, etc.
5% OTHER
• Gather and organize all monthly client documents for program coordinator to pick up and deliver to the main office.
• Schedule, conduct and document monthly house meetings.
• Ensure all employees sign an attendance sheet all house meeting.
• Maintain yard by mowing, weeding, snow removal, raking, watering.
• Keep program coordinator updated of all beneficial and/or potentially detrimental situations affecting clients, employee, services, or compliance.
• Report and document all circumstances that suggest any health or safety risk to clients and/or employees.
• Follow all established safety guidelines.
• Follow and document training and behavioral plans as directed by program coordinator.
• Fill out and submit a maintenance request form to program coordinator when applicable
• Submit client funds request and submit to program coordinator when applicable.
• Ensure homes meet cleanliness expectations
• Perform other duties and/or projects as assigned.
MINIMUM QUALIFICATIONS:
· High school diploma or GED equivalent; at least 18 years of age at time of employment
· Proof of eligibility to work in the United States.
· Possess a valid driver’s license.
· An insured and safe automobile.
· Must be able to read, write, speak, and understand English.
· This position requires the ability to work with minimal supervision and to work effectively under high stress/pressure.
· This position also requires the ability and commitment to working a flexible schedule, which may include early mornings, late evenings, and weekends.
· The ability to initiate independent, appropriate judgement and decisions are also required.
· A criminal history and background check will be performed by DSHS. Candidates may not qualify if they have misdemeanor or felony charges or convictions. Convictions will not necessarily disqualify you from employment Factors such as age and time of the offense, seriousness and nature of the violation, and rehabilitation will be considered. There can be no conflicts of interest with the hiring agency.
· A motor vehicle report will be performed. Candidates may not qualify if they have an unsatisfactory motor vehicle report.
PHYSICAL QUALIFICATIONS:
· Work is most often performed indoors, however, it is required to go outside to run errands, shop and attend appointments.
· Regularly wear protective gear, such as masks, rubber gloves and gowns.
· Occasionally required to lift-up to 50lbs.
· This position is very active and can require standing, walking, bending, kneeling, stooping crouching, crawling, and climbing all day.
· The employee must frequently transfer lift or move objects and clients weighing over 50 pounds. Physical ability to perform CPR and First Aid, as needed.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
· While performing the duties of this job, the employee is regularly required to verbally communicate clearly with others.
EDUCATION AND EXPERIENCE:
· 2 years in supervisory experience or;
· 2 years Direct Support Professional position or direct care position.
REQUIRED SKILLS/ABILITIES:
· Skillful in verbal and written communication.
· Capable of demonstrating interpersonal and customer service skills.
· Demonstrate having good time management skills with a proven ability to meet deadlines.
· Ability to problem-solving.
· Experience with supervisory and leadership skills.
PREFERRED QUALIFICATIONS:
· One year experience in a managerial role
WORKING CONDITIONS:
· This position has a high level of contact with staff, clients, and their families.
· Communication is made by telephone and in person daily, communication less often by letters and memos. Travel by vehicle is frequently required.
· May work in a group or as part of a team; less often work with nurses, doctors, and other aides.
· May occasionally have to deal with upset guardians of clients. Clients may become physically
combative.
SPECIAL REQUIREMENTS:
· Adherence to Ethical Code of Conduct as specified in the employee handbook.
DISCLAIMER CLAUSE: Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills, or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position of House Manager in the company’s operation.
Salary : $22 - $23
