Performs duties as the Clinical Supervisor; responsible for the daily operations, to include patient flow and site operations for the offices. Oversees inventory; keeps manager informed of critical issues. Collaborates with Practice Administrator for staff, mid-level and physician office hours and scheduling. Serves as an O.S.H.A. compliance team member. Resolves problems / concerns of patients, staff or physicians.
Education :
Minimum : High School Diploma or equivalent
- Preferred : Graduate of an LPN or Registered Nurse Program
Registration / Certification / Licensure :
Healthcare Provider CPR
Preferred : Certified Medical Assistant, Current PA LPN or RN license and Act 33 / 73 clearances
Experience :
Minimum : Three years clinical experience in a physician office or within a healthcare related field.
Preferred : Prior leadership experience
Status : Exempt
Physical Requirements :
The following frequency definitions apply to all Physical Requirements unless otherwise noted :Occasional : (0-1 / 3 of day , 0 - 2.5 hrs / day, 1 - 4 reps / hr)
Frequent : (1 / 3 -2 / 3 of day , 2.5 - 5.5 hrs / day, 5 -24 reps / hr)
Constant : (>
2 / 3rd of day , >
5.5 hrs / day, >
24 reps / hr)
NOTE : An asterisk (
indicates that the item is an essential function.Non-Material HandlingStanding - Remaining on one's feet in an upright position remaining stationary - OCCASIONALWalking - Remaining upright on one's feet, and moving about - FREQUENTSitting - Body remains in a seated position - FREQUENTStooping - To bend the body downward and forward by bending the spine at the waist - OCCASIONALBending - To flex the upper body forward - OCCASIONALTwisting - To rotate the upper body forward - OCCASIONALClimbing - To move the body in any direction on equipment or structures that do not include stairs or ladders - N / ALadders - To ascend and descend ladders - N / AStairs - To ascend and descend stairs - FREQUENTKneeling - To move the body downwards and come to rest on both hands and both knees - OCCASIONALSquatting - To move the body downwards by bending both knees - OCCASIONALCrouching - To bend the body forward and downward by bending the spine and the legs - OCCASIONALCrawling - To move the body forward or backwards on hands and knees - OCCASIONALReaching Horizontal - To extend the arms and hands outward, remaining under shoulder height - OCCASIONALReaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONALGrasping - Using functional gripping of the hand to handle an object - CONSTANTFinger Manipulation - To manipulate objects with the use of fingers - CONSTANTSeeing - Using visual feedback to accomplish a task or activity - CONSTANTHearing - Using sound feedback to accomplish a task or activity - CONSTANTRepetitive Upper Extremity Use - Using the arms and / or hands continuously or more than 2 / 3 of the total time - FREQUENTRepetitive Lower Extremity Use - Using the legs and / or feet continuously or more than 2 / 3 of the total time - FREQUENTMaterial HandlingPushing - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the personOCCASIONALUp to 20#Pulling - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the personOCCASIONALUp to 20#20# - 50#Lift - Floor to WaistOCCASIONAL20# - 50#Lift - Waist to shoulderOCCASIONAL20# - 50#Lift - Shoulder to overheadOCCASIONAL20# - 50#Carrying - To transport an object or article using the arms or hands (>10 feet)
OCCASIONALUp to 20#Environmental FactorsWorking alone - OCCASIONALWorking in cramped quarters - OCCASIONALConstant interruptions - FREQUENTWorking with hands in water - OCCASIONALUse of power tools - N / AWorking on ladders / scaffolding - N / AExposure to vibration - N / AExposure to dust - N / AExposure to noise (constant) - N / AExposure to electrical energy (outlets, etc) - CONSTANTExposure to temperature changes (heat, cold, humidity), that require special clothing - N / AExposure to slippery walking surfaces - N / AExposure to solvents, grease, oils - OCCASIONALExposure to radiant energy, ie computer terminal (more than 4 hours per shift) - CONSTANTWorking with bloodborne pathogens - FREQUENTCardiovascular Energy Requirements - Physical DemandPhysical Demand
Met Level
Examples of similar activity intensity
Sedentary to Light
0 - 3.5
Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work.
Medium
3.6 - 6.3
House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk / run-play with children, aerobic class, dancing, carrying bucket / wood, auto body repair, shoveling snow, golf (carrying clubs).
Heavy to Very Heavy
Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
As relates to this position :Sedentary to Light - CONSTANTMedium - N / AHeavy to Very Heavy - N / AI. Specific Job Responsibilities (Essential Functions) :
Demonstrates leadership abilities to oversee the day to day operations which ensure efficient and cohesive patient flow. Creates orientation plan for new staff and provides feedback to the Practice Administrator. Collaborates with Practice Administrator for staff, physician and mid-level scheduling.Utilizes critical thinking skills to prioritize patient needs and determine care path in collaboration with physician and / or mid-level provider as needed.Work with insurances and incentive programs to receive maximum reimbursement.Ensure proper utilization of office EMR. Supervises clinical staff to ensure proper patient care is provided. Ensures staff and office are compliant with O.S.H.A. regulations.Resolves patient complaints and problems / concerns of staff or physicians in a timely manner. Provides appropriate education for medication management, pre and post-procedural instruction as needed.II. Organizational Responsibilities :
Completed mandatory education, annual competencies and department specific education within established timeframes.Completed annual employee health requirements within established timeframes.Maintained license / certification, registration in good standing throughout fiscal year.Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies and works to reduce potentially unsafe patient care or other safety practices.Adheres to regulatory agency requirements, survey process and compliance.
