Sr Account Manager, Telecom

Sr Account Manager, Telecom

Denver, CO

Who We Are:

Excelacom is a consulting and technology solutions company founded in 2000 with a focus on Communications and Media providers. At the core, we solve clients' complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused product solutions.

Our consulting teams optimize existing systems and work on an accelerated timeline using innovative approaches and best practices that minimize risk and maximize return to improve business and operational performance without costly technology transformations.

Excelacom is a global company and is headquartered in the United States in Reston, VA, outside of Washington, D.C., with offices in North America and Europe as well as a technology center in Chennai, India.

Job Description:

The Account Manager will be responsible for sales and delivery to the individual s target account(s). This leader will be a strategic minded and execution oriented leader. This position will require the ability to grow an account portfolio for an organization that specializes in business and IT consulting for the telecommunications market. The ideal candidate will have a strong background in account management and business development.

The candidate must develop and maintain relationships with customer staff in order to rapidly expand business. The candidate must clearly understand the business units' strategic directions, as well as the Company's overall strategy, in order to make appropriate decisions regarding risks and opportunities. The candidate will work cooperatively with other Company managers to capture new business and deliver solutions to new and existing customers.

Responsibilities:

• Provide thought leadership and serve as a trusted advisor to a major tier one telecommunications company s C-level business executives and other senior business/functional/IT team members.
• Oversee implementation of complex or multiple functional/business process solutions and participate in a wide range of activities from feasibility and requirements analysis through process design and implementation.
• Strategic thinker who can identify, qualify, develop, and capture new business opportunities inside of client account that lead to revenue generation and Excelacom business growth.
• Manage the integrity and growth of this relationship and drive new business opportunities inside the account.
• Lead the development of winning strategies through competitive analysis, pricing analysis and recommendations.
• Conduct regular pipeline reviews.
• Form relationships with account teams.
• Champion knowledge management by producing intellectual capital including proposals, client deliverables and best practices within this major account and contribute collateral to Excelacom s Delivery Framework.
• Serve as the performance manager or mentor for members of the account team, provide guidance, coaching and mentorship to staff in their business career path.
• Support Performance Management Process (goals, reviews, engagement reviews, career development).
• Participate in the recruitment and interviewing of potential candidates.

Skills and Qualifications:

• Experience as an IT consultant with at least 7 years of working directly with clients on IT consulting or systems integration projects and ensuring the highest levels of satisfaction.
• Proven expertise in IT consulting and systems integration leadership through effective management of complex IT services and projects, including people, processes and deliverables.
• Proven project delivery skills from inception to production deployment for multiple projects.
• Business development and sales skills as evidenced by prior success in maintaining and growing client revenues for IT consulting services, software product sales and implementation.
• Telecommunications or cable industry skills such as CRM, billing, network and ERP are highly preferred.
• Functional domain knowledge in wireless, wireline, cable, residential, small business, enterprise, backhaul and international. Must have a broad understanding of the business drivers toward convergence and the challenges, opportunities and competitive landscape in the industry.
• Relationship management with client C-level executives, partners, internal corporate executives and staff.
• Skilled in creating proposals and presentations, and contract management skills including negotiation of fees, deliverables and terms & conditions.
• Experience creating and negotiating both short-term and long-term contracts including MSAs, SOWs and CRs.
• Experience in risk management to identify contingencies in mitigating risk to the client and Excelacom.
• Outstanding communications skills, both written and oral, and demonstrated track record of success as defined by revenue growth through these communications skills.
• Experience in systems development life-cycle with knowledge of agile and waterfall methodologies.
• An undergraduate degree is required. An advanced degree such as an MBA is desirable.

Compensation and Benefits:

For individuals assigned to work in Colorado, Excelacom is required to include a reasonable estimated compensation range for this role. However, final salaries will vary based on several factors, such as candidate s level, qualifications, skills, competencies and proficiency for the role. An individual may be hired at the Analyst, Consultant, or Manager level for this role with each level requiring an increasing set of responsibilities. For regular full-time employees, the estimated salary range is from $120,000-150,000/yr.

Our competitive salaries are just one component of Excelacom s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, accident, critical illness, life and AD&D insurance, 401k, paid-time off, paid holidays and floating holidays, to name a few. To view more details of what you can look forward to, visit our careers page:

EEO Statement:

Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.