What are the responsibilities and job description for the Deskside Support Technician position at eXcell, a division of Compucom Systems?
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Our client has a brand new opportunity for a qualified Deskside Support Technician to join their team onsite in Overland Park, KS. This is a 6 month contract, with the opportunity for extension. This role will involve Separation Activities: Migrating from: Intune Tenant, Mailboxes, OneDrive, Teams Phones, etc. and migration to: Client AERO M365, SharePoint, Office Printers, User Data, etc.
Skills And Qualifications
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurance Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Our client has a brand new opportunity for a qualified Deskside Support Technician to join their team onsite in Overland Park, KS. This is a 6 month contract, with the opportunity for extension. This role will involve Separation Activities: Migrating from: Intune Tenant, Mailboxes, OneDrive, Teams Phones, etc. and migration to: Client AERO M365, SharePoint, Office Printers, User Data, etc.
Skills And Qualifications
- Minimum 3 years of experience supporting end users during large migrations
- Experience supporting Office PC, Teams, Phones, and Printers
- Experience providing break-fix duties, IMAC (Install, Moves, Adds, and Changes)
- Experience packaging and shipping out equipment
- Inventory equipment experience
- Must have appropriate customer service mindset, demeanor, patience, and technical ability and understanding to support employees during separation project to include: employees of various technical ability
- Provide follow up support for end-users after migration
- Excellent verbal and written communication skills
- Able to stand long periods of time and walk to desks
- ServiceNow ticketing system experience is a plus
- CompTIA A Certification is a plus (not required)
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurance Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Salary : $25 - $27
