What are the responsibilities and job description for the Desktop Analyst position at eXcell, a division of Compucom Systems?
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Our client has a brand new opportunity for a qualified Desktop Analyst to join their team onsite in Atlanta, GA. This analyst will be responsible for providing support for all end-user technology including desktops, laptops, tablets, cell phones, and handheld devices. Audio / visual equipment support experience is a plus for this role (Not required). This position will be responsible for procuring, configuring, and deploying end user technology as appropriate to support business needs. In addition to providing day-to-day support in resolving incidents, the analyst will also be responsible for tracking assets as they progress through the hardware life cycle.
Overview
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurance Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Our client has a brand new opportunity for a qualified Desktop Analyst to join their team onsite in Atlanta, GA. This analyst will be responsible for providing support for all end-user technology including desktops, laptops, tablets, cell phones, and handheld devices. Audio / visual equipment support experience is a plus for this role (Not required). This position will be responsible for procuring, configuring, and deploying end user technology as appropriate to support business needs. In addition to providing day-to-day support in resolving incidents, the analyst will also be responsible for tracking assets as they progress through the hardware life cycle.
Overview
- Walk-up support, taking calls from field personnel, and working in a ticketing system
- Support Windows 99.5% and 5% Macbooks
- Support for handheld Zebra scanners and tablets
- Supporting hardware
- Experience with Intune, ServiceNow, Active Directory, ADManager plus
- Experience with MS Teams and Kaseya, will be used for remote support
- Strong customer service orientation and communication skills required
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurance Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Salary : $32 - $35
