Commercial HVAC Service Technician (I, II, and III)

Job Description 

Job Title:  

Commercial HVAC Service Technician 

Location: 

Riviera Beach, FL 

Reports To: 

Commercial HVAC Service Area Manager 

Main Office/No remote work 

Application Instructions:  

Please follow the following steps to be considered for this position:  

1. Fill out the Excell Application for work: https://www.excellrefrigeration.com/join-our-team/  

1. Fill out two Predictive Index assessments: https://assessment.predictiveindex.com/bo/4WV/HVACServiceTechnician   

Summary: 
The Commercial HVAC Service Technician at Excell Refrigeration is responsible for installing, maintaining, and repairing a variety of HVAC systems, including up to 20-ton units and split systems. This role requires a strong mechanical aptitude, attention to detail, and excellent organizational skills. The technician will ensure compliance with safety protocols while providing top-notch service to clients. Strong communication skills, a positive attitude, and a commitment to professional growth are essential. Candidates must possess EPA certification, a valid Florida driver’s license, and relevant experience in commercial HVAC. 

Excell Culture and Perks: 

• Strong focus on work-life Balance 

• Proven training and professional development program 

• A supportive employer dedicated to your success, well-being, and professional growth 

• A culture of excellence and high standards that fosters teamwork and accountability 

• No sales or upselling—focus solely on providing quality service 

• Work exclusively on commercial units—no residential projects or attics 

• LEARN AND EARN THE EXCELL WAY! 

Responsibilities: 

ESSENTIAL JOB DUTIES: 

• Diagnose and repair HVAC equipment, including evaporator coils, condenser coils, and compressors. 

• Perform preventative maintenance and complex repairs in a safe and efficient manner. 

• Troubleshoot heating and cooling systems 

• Heat reclaim system experience preferred  

• Communicate effectively with team members, office staff, and management. 

• Maintain accurate records of service calls, repairs, and maintenance activities. 

• Follow company protocols and report any workplace hazards. 

• Supervise preventative maintenance for assigned accounts. 

• Manage inventory and ensure proper service accounting and parts procurement. 

• Maintain cleanliness and organization of service vehicle. 

• Continuously seek opportunities for professional development and training. 

WORK PROCESSES, PROCEDURES AND COLLABORATION: 

• Adhere to all Excell Refrigeration policies and procedures. 

• Communicate with dispatch and accurately log work hours. 

• Complete all necessary paperwork and forms promptly. 

• Share customer feedback with supervisors for continuous improvement. 

CUSTOMER SERVICE: 

• Always be professional and courteous with customers, internal management, and peers.  

• Continuously exceeds customer expectations of service. 

Education and Experience: 

• Must have a Valid Florida Driver’s License and maintain a good driving record. 

• Must know electrical schematics and be able to trace wires  

• Control/EMS experience a plus but not required 

• High school diploma or equivalent preferred, or college. 

• Must have EPA/Universal  

• Clear verbal and written communication skills. 

• Detail-oriented and organized with the ability to handle multiple tasks. 

• Proactive safety attitude. 

Physical Requirements:  

• Lift, carry, or otherwise move and position objects which may weigh up to 75 pounds.  

Excell Benefits: 

• PTO (paid time off) / 6 paid holidays 

• Competitive pay 

• Group health insurance, dental, vision, short-term disability, and life insurance 

• Supplemental fringe benefits, critical illness, cancer, accident/injury, wellness, disability, life insurance, and gap plan available 

• 401(k) retirement program with company matching dollar for dollar up to 3% of salary 

NOTE: This job description reflects the company’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  Assigned tasks are subject to change any time due to company discretion, job requirements, reasonable accommodation, or other reasons.