What are the responsibilities and job description for the Data Center Technician (3rd shift) position at Excell?
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Our global client is looking for a strong Data Center Technician to work onsite at their world-class data center in Alpharetta, GA. This role is a weekday, 3rd Shift position on Wednesday and Thursday 10pm - 6 : 30am, Friday and Saturday 6pm - 6 : 30am
Duties and Responsibilities :
- Work primarily on decoms and reclaim work, installations, and break fix.
- Coordinate with and take direction from the Client Facilities team(s)
- Complete work orders within mutually agreed service windows
- Confirm that the Change Control policies are fully adhered to for all work orders and other data center related activities
- Install hardware and provide connectivity according to Client provided standards
- Install, configure, and prepare servers for operating system loads
- Build, test, and run cables between devices, peripherals, and network demarcation points
- Manage the shipping of old equipment and the delivery of new equipment and maintain tracking information
- Maintain records for assets so that all moves, adds, deletes, and changes are properly tracked and recorded
- Maintain remote access connections into the data center environment
- Assist Client Level 2 and Level 3 support teams in troubleshooting hardware / network issues
- Provide onsite hands and feet support
- Verify status lights on servers and network connections
- Perform low-level repairs; e.g., swap drives
- Install and maintain cabling following published standards
- Validate that all system placements follow space allocation plans
- Monitor the data center infrastructure for normal operation including, but not limited to, water leaks, abnormal sounds, and hot spots within the room, and report any deviation from standards set by the Client
- Submit requests to maintenance and contact agents for various activities related to facilities and infrastructure
- Coordinate the installation of new or changed power requirements with the Client Facilities team(s)
- Maintain site facilities needs according to health and safety requirements as directed
- Maintain data centers and all workspaces associated with the data center in a clean and professional manner
- Support unstaffed tertiary data centers as requested by the Client
Skills and Qualifications :
Able to take direction from the DC team lead / program manager
Clustering concepts
Inventory management (asset & infrastructure based)
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
