What are the responsibilities and job description for the Level 4 Networking Technician position at Excell?
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Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Hillsboro, OR. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.
Duties and Responsibilities :
- Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
- Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
- Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
- Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
- Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling
- Assisting with material control to ensure all required materials are available to complete the daily work
- Ensuring quality and safety guidelines are followed
- Ensuring ticketed requests are assigned, communicated, and addressed within client SLA
- Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary
- Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA
- Receiving hardware shipments for data center equipment landings
- Validating purchase order accuracy of hardware received
- Unboxing and recycling of materials
- Moving equipment from dock to staging areas and or to DC racks
- Installation or retrofitting of server racks - rail and shelving installation
- Power and network cable installation and cable management
- Scanning and labeling of installed devices (network or server)
- Designating parts identified for spare part stock inventory
- Proper e-waste handling and disposal
- Equipment shipping and receiving as needed
- Providing escort service for vendors / techs
- Performing work request tasks from ServiceNow ticket system
- Working in datacenters, networking rooms
Skills and Qualifications :
Belden Certified Cable Installer
Copper : Cat5, Cat5e, Cat6, Connector Types RJ45
Wireless LAN Controllers
IP Addressing, Layer 2 VLAN etc
Chassis, Supervisor, Line Cards, Power Supplies etc
Fluke Testers : Copper - Wire Map, Link Test etc, Fiber - OTDR Testing
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
