What are the responsibilities and job description for the Technical Writer position at eXcell?
CompucomStaffing
has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
We are currently seeking a Technical Writer to join our client's team onsite in New York, NY.
Duties and Responsibilities :
Review technical documents and playbooks for the Infrastructure Engineering org, Service Operations, and Market Operations
Develop templates and assist in managing document libraries
Write new technical and non-technical procedures and guidelines
Attend meetings with internal teams and vendors to document / capture content to develop scope
Work with maintaining and updating confluence site
Write, edit, index, or revise a variety of technical, user documentation such as articles, reports, brochures, and / or manuals for a wide range of uses
Collaborate with programmers, engineers, and / or product management during design phase to gain an understanding of the product
Analyze requirements of project to determine types of publications needed
Ensure accuracy and completeness of technical documentation
Monitor feedback and update documentation accordingly
Skills and Qualifications :
BA / BS degree in English, Communications, Business, or a relevant field
Minimum 5 to 7 years of experience in technical writing with AWS services or similar role working in a corporate enterprise environment
Adept research skills to fill in knowledge gaps, clarify ambiguities, and fact-check information
Must have experience with confluence
Creative background preferred
Effective written and verbal communication skills
Must be able to communicate on a technical level and be articulate
Fluency in technical software and high-tech learning (SaaS software and hardware)
Experienced adapting to fast changing requirements
Must be able to drive content architecture and its evolution
Collaboration skills
Data gathering and analysis skills
Planning and prioritization skills
Researching skills
Must have strong attention to detail
Analytical skills
Proficiency in MS Office
50.00 - $55.00 per hour
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
CompucomStaffing
Supports Equal Employment Opportunity
CompucomStaffing
a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.compucom.com
Salary : $50 - $55
