What are the responsibilities and job description for the Dynamics CRM Consultant position at Excellerate Consulting?
Job Details
Responsibilities:
- Analyze business needs and design CRM solutions that align with our production workflows.
- Implement Microsoft Dynamics CRM to optimize client and vendor relationship management.
- Customize the CRM system to fit the requirements of various departments within the media production process.
- Provide training and support to team members on CRM functionality and best practices.
- Monitor CRM performance and develop strategies for continuous improvement and user adoption.
- Collaborate with IT and marketing teams to integrate CRM tools with existing systems and workflows.
- Prepare and deliver reports and insights on CRM usage and customer engagement metrics.
Requirements:
- Proven experience as a CRM Dynamics Consultant or in a similar role.
- Strong understanding of Microsoft Dynamics CRM and its functionalities.
- Experience in the media production industry is highly desirable.
- Ability to analyze complex data sets and translate them into actionable strategies.
- Excellent communication and interpersonal skills to collaborate with diverse teams.
- Project management experience with a focus on CRM implementations.
- Bachelor's degree in Information Technology, Business Administration, or a related field
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.