Logistics System Optimization Specialist

Excelligence Learning Corporation Overview

We revolutionize education by delivering innovative products and solutions that inspire learning.

Our fulfillment operations are powered by advanced technologies, and we're seeking a highly experienced WMS & Fulfillment Technology Manager to drive the next phase of optimization and scale.

This strategic role requires deep technical expertise and operational insight to deliver seamless, scalable, and efficient fulfillment operations.

You will be responsible for end-to-end system performance, configuration, troubleshooting, and innovation—partnering with IT, operations, and external vendors to ensure our fulfillment systems keep pace with the evolving needs of the business.

The Right Leader

We're looking for a proven leader with hands-on WMS implementation experience, systems integration expertise, and a passion for operational excellence.

Key Responsibilities

• Own full lifecycle management of our Warehouse Management System, from configuration and optimization to vendor management and upgrades.
• Lead the assessment, selection, and implementation of system enhancements to meet evolving operational demands.
• Define system strategy in partnership with operations and IT to align with business growth and complexity.

Tech-Savvy Leadership

• Design, implement, and maintain custom workflows, rules, and system integrations (e.g., TMS, ERP, automation systems).
• Utilize hands-on coding and scripting skills to customize functionalities, automate tasks, and troubleshoot system behavior.
• Act as the technical SME (subject matter expert) for WMS-related initiatives and integration projects.

Operations Expertise

• Collaborate with warehouse leadership to identify and resolve pain points using technology.
• Develop performance metrics, dashboards, and exception reporting for real-time operational visibility.
• Drive continuous improvement across system usage, data accuracy, and fulfillment performance.