Alternative Education Manager

Alternative Education Manager - Phoenix, AZ

Our client is seeking a dynamic and results-driven Alternative Education Manager to cultivate and maintain strong relationships with students, families, educational institutions, and community stakeholders. This role is integral in streamlining the enrollment process, ensuring accessibility and efficiency, and providing high-level support for prospective and current participants in alternative education programs.

The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to collaborate effectively with internal teams and external partners to enhance overall efficiency and program success.

Key Responsibilities:

• Outreach & Enrollment: Develop outreach strategies, guide prospective students through the enrollment process, and implement innovative solutions to meet the diverse needs of the community.
• Process Improvement: Oversee and refine the enrollment process to ensure accessibility, efficiency, and an excellent participant experience.
• Communication & Liaison: Serve as a trusted liaison between departments, facilitating clear information flow between internal teams, GED centers, and external partners.
• Documentation Management: Prepare and maintain documentation and reports. Organize and manage all records related to GED programs, including student files and assessment data.
• Student Support & Follow-Up: Monitor student progress and coordinate with GED centers to ensure timely completion of required tasks. Maintain communication with Admissions Representatives and provide necessary student support.
• Collaboration & Partnerships: Maintain and develop relationships with training organizations, assist in building partnerships, collect feedback, and share program updates.
• Advocacy & Equity: Drive equality in organizational support and equity in access to resources, ensuring the success of training programs across the community.
• Program Management: Oversee project timelines, deliverables, and progress. Continuously seek ways to improve administrative processes and enhance program efficiency.
• Stakeholder Engagement: Manage relationships with government and non-government entities, tribal nations, and other key partners to drive program success.
• Performance Measurement & Reporting: Define and regularly report key program metrics to leadership and team members.
• Innovation & Continuous Improvement: Stay informed on trends and best practices in alternative education to adapt programs to the evolving needs of students and families.

Ideal Candidate Profile:

• Coordinates effectively with multiple departments regarding student files and status updates.
• Communicates professionally with various agencies regarding student progress and program requirements.
• Adheres strictly to state, federal, and institutional policies and procedures.
• Generates daily and weekly reports and ensures compliance with all deadlines.
• Provides exceptional support to admissions representatives and internal staff.
• Attends semi-annual graduation events as a mandatory requirement.
• Demonstrates outstanding organizational and time management skills.
• Can multitask and manage multiple projects efficiently.
• Understands the operational needs of non-profit and alternative education programs.
• Has experience scaling and managing education programs.
• Excels in collaboration and relationship-building across organizations.
• Comfortable with change and adapting to dynamic requirements.
• Works independently and takes initiative to get things done.

Qualifications & Experience:

• Experience in outreach, sales, or community engagement within an educational setting.
• High school diploma/GED and three years of related work experience, OR
• Two years of post-secondary education and two years of related work experience, OR
• Bachelor’s degree in a related field with at least one year of relevant experience, OR
• An equivalent combination of education and experience.

This role is ideal for a motivated, collaborative, and innovative professional who is passionate about empowering students and creating pathways for educational success.

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Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.