What are the responsibilities and job description for the Customer Service Representative - DCF Family Safety position at Excelque?
Job Description
We are seeking a skilled Administrative Coordinator to join our team at Excelque. In this role, you will provide administrative support to the Child Protection Services program, ensuring seamless operations and delivering excellent customer service.
Your key responsibilities will include:
- Providing administrative support to the Child Protection Services program
- Responding to customer inquiries and resolving complaints in a timely and professional manner
- Managing incoming and outgoing mail delivery, including postage machine operation
- Tidying up the playroom when used
- Preparing closure letters and other documents as required
- Fulfilling various administrative tasks to support the team
