What are the responsibilities and job description for the Front Desk Coordinator position at Excelque?
Job Overview
Excelque is seeking a highly organized and detail-oriented Receptionist, Dental to join our team. This role involves providing administrative support to the Department of Children and Families for Child Protection and Children's Legal Services.
Responsibilities
- Answer incoming calls and direct inquiries to the appropriate person or resource
- Handle customer complaints and resolve issues in a timely manner
- Complete follow-up customer inquiries as necessary
- Perform various administrative tasks such as mail delivery, tidying up the play room, and filing cases
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in using office software and equipment
Benefits
- Ongoing training and development opportunities
- A supportive and collaborative team environment
