Network Operation Center Technician (Night Shift)

Job Detail

• Job Code 11567 1
• Tax Term W2 Hourly
• Career Level Entry Level
• Experience 3 Years
• US Work Status US Citizen
• Job Duration 12 Months
• Qualifications High School Diploma

Job Description

Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program.

Excelraise, LLC is seeking an Network Operation Center Technician (Night Shift) for our client in Clemson, SC.

***This is Onsite Position***

***This is Night Shift position – Hours are 6pm- 6am***

***this includes weekends and holidays***

Scope of the project:

This will be a one-year contract working at the Clemson university information technology center with the possibility of extending 36-months.

Daily duties / responsibilities:

• Monitors, tests, maintains and repairs network and infrastructure elements for Clemson CCIT.
• Monitors Clemson network, server, and application elements, resolves incidents and service requests and/or consults with the subject matter expert team for incident resolution. Applies state-of-the-art technology to meet and improve the network control center.
• Control network and system processing. Responds to customer inquiries and alerts via emails, incoming calls, and walk-ins. Conducts routine inspections on equipment and reports any abnormalities. Other operational duties as assigned such as meetings, project work, administration and facilities requirements.
• Configure network and system resources, and maintain corresponding system records and documentation. Provides tier ii support as per SME agreements. Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches. Assist with implementing network automation tools.
• Prepares and reviews documentation for use in operations for training and knowledge base. Participates in training and cross training for the tier ii. . Provides customer service for all information and/or telecommunication network systems support areas.

Required skills:

• Monitoring tools (splunk, solarwinds, cisco ise, cisco catalyst)
• Python scripting
• Routing protocols (i.e. bgp, ospf)
• Palo alto firewall configuration
• Cisco wireless troubleshooting
• Cisco meraki configuration
• Dns configuration
• Ip network troubleshooting
• Linux server batch scripting
• Technical writing experience

Preferred skills:

• Leadership skills
• Strong customer service
• Self-management
• Web programming

Required education:

• High school diploma or equivalent

Required skills