What are the responsibilities and job description for the Network Telecom Administrative Specialist position at Excelraise, LLC?
Job Detail
- Job Code 759045
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Tax Term W2 Hourly1099Corp To Corp
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Career Level Entry Level
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Experience 3 Years
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US Work Status US Citizen
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Job Duration 3 Months
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Qualifications Bachelor's Degree
Job Description
Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.
Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program.
Excelraise, LLC is seeking an Network Telecom Administrative Specialist for our client in Raleigh, NC.
***This is Onsite Position***Candidate will be working onsite for the duration of the engagement***
The NC911 NMAC Network Monitoring and Assistance Operations Center (NMAC) monitors the AT&T Esinet (Emergency Services Internet Network). This position assists the Tier I/II network technicians who monitor the hosted networks. Will provide incident response on the system(s), ticket narration, document management and will communicate with internal and external customers, site technicians, and customers alike. Will provide support to assist with tracking problems through to resolution. This position additionally supports NMAC leadership as well as 911 fee documentation.
Basic Qualifications:
- Bachelor’s degree or 3 to 5 years in Information Technology, Computer Science, Business Administration or a combination of education and experience
- Understanding of technologies, operating systems, networking
- Knowledge and experience with Microsoft Excel
- Self-motivated, enthusiastic, and able to handle multiple support cases
- Strong writing skills to maintain organized documentation
- Customer-oriented, and capable of providing high levels of client satisfaction
- Collaborate and work well with others and supporting a team, Experience with VOIP technologies is a plus
- Strong skills in time and calendar management for team and leadership
- Knowledge of network cabling, network classification and network topology
Required skills
