What are the responsibilities and job description for the Billing Clerk position at Excelsia AMM?
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
Job Duties (duties may vary based on region and location)
- Assistance with prepping Physician, Medications, and DME Billing to include
- Verifying billing is received (and scanned) for each scheduled patient (per day and provider)
Verifying LIBC-9’s are included (and creating/printing if any are missing), for all WC patients
- Alphabetizing bills (per day and provider)
- Printing dictations (per day and provider)
- Requesting any missing dictations from provider
- Renaming and printing Dr. Leiberman’s EMGs/Procedures
- Matching bills with all supporting docs once charges are entered and bills printed (per day and provider)
- Mailing/faxing of bills, and scanning completed faxed bills
Assistance with Rehab Billing
- Assist with printing Rehab bills and exporting/printing corresponding notes
- Assistance with mailing/faxing of all Rehab bills, and scanning completed faxed bills
A/R-Collections Assistance
- Updating green sheets
- Downloading WCAIS correspondence (WC)
- Assisting with Reconsiderations for partially paid bills
- Assisting with Rebilling accounts
- Assisting with billing exhausted MVA accounts to personal health insurance
- Assist with billing out “Insurance Pending” accounts
- Assist with following-up on medical cases
- Back-up support for UR records requests (WC)
- Back-up payment posting support (ie personal health insurance EFTs, medical records payments, month end help as needed)
- Reviewing denials for exhausted MVA’s and any other pertinent correspondence to be brought to collectors’ attention for review/follow-up
Intake/Medical Records Assistance
- Monitor incoming records request, and distribute to appropriate office
- Scanning and saving all Glenolden records requests, and sending records to requesting party via mail, fax, or email
- Invoicing of all Glenolden records requests
- Review and distribute incoming faxes to appropriate staff
- Back-up support for deposition scheduling
- Assist with deposition records preparations
- Creating new MVA/WC/PI charts for new patients
Minimum Requirements
- High school diploma or GED equivalent
Additional Skills/Competencies
- Ability to maintain a strong confidentiality profile
- Ability to form interpersonal relationships (i.e. establish rapport with others)
- Ability to manage time effectively by setting priorities
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting max. of 20 lbs.
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
