Surgical Coordinator

About Us

At Excelsia Injury Care we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania, New Jersey and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.  The healthcare companies we manage and service offer an extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by compassionate and skilled professionals who medically manage each patient from evaluation through treatment to ensure patients have the best achievable outcomes. Our healthcare companies are leaders in care delivery for personal injury and worker’s compensation patients and have a proven track record of returning patients to their highest level of activity as quickly as possible. We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all our collective employees, and communities. 

Job Duties 

Surgical Scheduling (50%)

• Schedules surgery procedures
• Obtain authorizations for procedures as needed
• Answers phones in a professional and courteous manner
• Completes post-op data entry in a timely and accurate manner
• Completes daily surgical schedule and distributes as appropriate
• Assures appropriate coordination with hospitals, surgical centers, and internal staff when special surgical needs occur
• Other duties as assigned

Administrative Support (50%)

• Completes departmental filing
• Obtain and manage PIP applications for patients who sustained motor vehicle accidents
• Serve as liaison between patient reps and attorneys, Priority Care pharmacy, et. al
• Assists in clerical support functions including but not limited to: maintaining departmental records and files, preparing documents and correspondence, organizing inventory of office supplies and forms, and designing forms, graphs, etc.

• Assists with chart documentation
• Assists with patient scheduling, registration and insurance verifications and obtaining authorization and/or referral for appointments
• Other duties as assigned

Minimum Requirements 

• High school diploma or GED equivalent
• 2 -3 years of experience in a medical office or related setting with computer experience desired
• Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is required
• Prior experience with insurance verification and scheduling is required
• Office Experience: general, scheduling, telephone skills, typing, business knowledge, organization, time management, customer service, verbal communication, PC proficiency, reporting skills
• Knowledge of HIPAA/Confidentiality
• Must have excellent organizational skills and be detail oriented
• Medical receptionist: 1 year (required)
• Computer Skills: familiar with Excel, Word, Windows at least 1 year required

Additional Skills/Competencies

• Ability to handle multiple tasks and responsibilities
• Telephone and computer skills
• Tact and skill in patient management
• Excellent communication and organizational skills
• Understanding of medical office procedures
• Ability to effectively interact with doctors, patients and co-workers
• Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
• Motivated
• Excellent interpersonal communication skills

Physical/Mental Requirements 

This position requires periods of extensive sitting and phone work. It also requires other repetitive motions (e.g., bending, stooping, twisting, walking, standing, reaching overhead, pushing or pulling). Manual dexterity is required, as is the ability to concentrate on detail amid other activity. Lifting a maximum of 20 pounds.

Diversity Statement 

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.