What are the responsibilities and job description for the QUALITY ASSURANCE REPRESENTATIVE position at Excelsia Injury Care?
About Us
At Excelsia Injury Care we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania, New Jersey, and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries. The healthcare companies we manage, and service offer an extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by compassionate and skilled professionals who medically manage each patient from evaluation through treatment to ensure patients have the best achievable outcomes. Our healthcare companies are leaders in care delivery for personal injury and worker's compensation patients and have a proven track record of returning patients to their highest level of activity as quickly as possible. We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory, and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all our collective employees, and communities.
Job Duties
- Proofread dictated reports for accuracy
- Maintain the assigned folders of reports
- Review all the reports for accuracy to ensure the demographic information matches the one in the patient's account in PM system
- Review the charges to make sure the report supports the charges billed
- Communicate with office staff to correct any discrepancies
- Handle report requests sent by the billing staff and treating offices
- Place the copies of each report into the treating offices folder for further reference
- Place the finalized copy of each report to the folder to be transferred to the document storage systems
- Other duties as assigned
Minimum Requirements
Additional Skills / Competencies
Physical / Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
