What are the responsibilities and job description for the Patient Service Representative position at Excelsior Orthopaedics?
Requirements and Qualifications
- Associates degree preferred; HS diploma or GED required.
- 2 years medical office experience; patient registration experience desired.
- EMR experience required; MEDENT preferred. Physical Demands
- Manual and finger dexterity and eye-hand coordination to enter data and operate office equipment.
- Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff.
- Frequently remaining in a stationary position, often sitting for prolonged periods working on a computer, telephone, copy / fax machine, and other office equipment.
- Occasional standing and walking required.
- Occasional lifting and carrying items weighing up to 10 pounds.
Job Summary The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the reception and registration of patients. The position may require some evenings and Saturdays. Duties and Responsibilities
