Demo

Patient Access Emergency Department Representative

Excelsior Springs City Hospital
Excelsior Springs, MO Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/25/2025

Responsibilities:

  • Obtains current, complete, and accurate demographics following all EMTALA and CMS guidelines.
  • Obtains insurance eligibility; identifies and attempts the collection of Emergency Room co-pays.
  • Communicates with patients any/all options for payment as per ESH policy if unable to collect at time of service.
  • Offers service charge information as required under transparency rules.
  • Understands and abides by guidelines and regulations of the individual payers.
  • Assists with patient scheduling, as necessary.
  • Assists in the organizational process of incoming patient orders, verifying order is valid, adding the order information to the department tracking sheet.
  • Identifies concerns and offers constructive suggestions for improvement within department with the Patient Access Manager.
  • Must be able to handle difficult situations while maintaining a calm demeanor.
  • Completes admission notification to insurance carriers as required per facility carrier contracts.
  • May assist with eligibility checks and service prior authorization.
  • Expected to obtain an 85% accuracy rate within the first 90 days: to achieve and maintain a 98% accuracy rate after the first 6 months of employment.
  • Performs other duties and responsibilities as assigned.

 

Position Requirements:

  • 1 year of experience in customer service; Emergency Department or medical office setting preferred.
  • Must be able to work independently.
  • Requires Attention to Detail.
  • Must be able to accurately utilize keyboard/multi-line telephones while multitasking.
  • Must be able to adapt to changing needs and to work in a sometimes fast paced environment.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Patient Access Emergency Department Representative?

Sign up to receive alerts about other jobs on the Patient Access Emergency Department Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$74,062 - $95,293
Income Estimation: 
$111,858 - $155,666
Income Estimation: 
$41,365 - $50,783
Income Estimation: 
$55,044 - $66,097
Income Estimation: 
$74,062 - $95,293
Income Estimation: 
$111,858 - $155,666
Income Estimation: 
$55,044 - $66,097
Income Estimation: 
$55,153 - $70,123
Income Estimation: 
$37,598 - $46,086
Income Estimation: 
$41,365 - $50,783
Income Estimation: 
$39,690 - $49,584
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Excelsior Springs City Hospital

Excelsior Springs City Hospital
Hired Organization Address Excelsior Springs, MO Full Time
Under the direction of the pharmacist, performs technical functions in the Pharmacy Department to assist in providing qu...
Excelsior Springs City Hospital
Hired Organization Address Excelsior Springs, MO Full Time
Under the direction of the Department of Pharmacy management team, performs the functions of a pharmacist to ensure that...
Excelsior Springs City Hospital
Hired Organization Address Excelsior Springs, MO Full Time
Under the direction of the Department of Pharmacy management team, performs the functions of a pharmacist to ensure that...
Excelsior Springs City Hospital
Hired Organization Address Excelsior Springs, MO Full Time
The Hospital Staff Accountant is responsible for performing general accounting functions, including financial reporting,...

Not the job you're looking for? Here are some other Patient Access Emergency Department Representative jobs in the Excelsior Springs, MO area that may be a better fit.

Patient Access Representative, PRN

Saint Luke's Health System, Lees Summit, MO

AI Assistant is available now!

Feel free to start your new journey!