Instructional Technologist

The Instructional Technologist will be a member of the Production team in the Instructional Design and Development (IDD) unit at Excelsior University. Our team works closely with the IDD project teams to develop transformative, engaging, high-quality learning experiences for our students. As an Instructional Technologist, you will partner with IDD team members to build and revise content in the learning management system (LMS).

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY with the remainder of the week worked from home. 

Duties and Responsibilities: 

• Develop or revise learning content in the LMS in alignment with IDD’s course design, guidelines, and best practices.
• Implement repairs to live courses, as needed.
• Evaluate features and tools available within the LMS to determine their deployment and implementation within our programs and other learning experiences.
• Consult with other team members during the course development process to identify, test, evaluate, and select technologies that support student learning and the achievement of learning outcomes.
• Provide technical support for faculty and students in the utilization of adopted instructional technologies.
• Research, select, and modify existing training curriculum, content, materials on instructional technologies for faculty, students, and other team members.
• Collaborate with team members and other Academic Affairs departments to create and facilitate faculty development programs and on-demand resources on teaching, learning, and course design.
• Remain current with the latest industry technology tools and trends.
• Perform other duties as assigned or required.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate's degree in instructional technology, related field, or equivalent work experience.
• 1-2 years in a technology-related or technology-supporting role.
• 1-2 years experience working in an LMS.
• Strong relationship-building skills.
• Ability to manage multiple, complex projects concurrently.
• Strong demonstrated skills in creating documentation for users of varying technical knowledge and skills.
• Ability to quickly learn new tools and technologies and adapt to an evolving field.
• Ability to work collaboratively and effectively manage projects that involve diverse individuals who may be local or at a distance.
• Technical skills appropriate for an instructional technologist position (e.g., learning management systems, designing for web, authoring tools, basic HTML, Microsoft Office) and willingness to continually learn new applications.
• Ability to troubleshoot technology issues.
• Documented expertise with learning management systems; Canvas is highly preferred.
• Ability to interpret faculty needs in course maintenance and instructional design.
• Strong analytical, organizational, and project management skills.
• Ability to adapt to change and learn new procedures.
• Ability to think critically, innovate, and problem-solve.
• Detail-oriented with excellent organizational skills.

Preferred Qualifications 

• Associate's degree or certifications in information technology, educational technology, or equivalent preferred.
• Experience creating and using immersive virtual learning environments (e.g., VR, AR, gamification).
• Knowledge of mobile course design.
• Comprehensive knowledge of active learning and inclusive pedagogies.
• Relevant experience in higher education.

The hiring salary range for this position is $58,500.00 - $60,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Salary : $58,500 - $60,000