POSITION SUMMARY : The Emergency Room Tech provides technical support for physicians and nurses in the Emergency Center. The purpose of this position is to assist and support the nursing and medical staff of the
Emergency Department, to perform patient care, and environmental tasks, and manage supplies and
equipment to ensure the patient-focused, cost-effective operation of the department. The Emergency
Room Tech will also be responsible for assisting the RN with performing education and observing
chemical tests on patients’ or control specimens by clinical staff using the lab and correctly records
appropriate results and uses and maintains all laboratory equipment correctly.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Assists the RNs and physicians in providing technical care of the patients by : Documenting vital
signs, performing phlebotomy and IV starts, performing EKGs, transporting patients, placing
patient on cardiac and vital sign monitors, performing Point of Care Testing, performing wound
care, and obtaining lab specimens and documents all care / procedures provided
Performs urine drug screens and / or breathalyzer tests, once checked off or trainedAssists the physician with physical exams, diagnostic and therapeutic proceduresApplies a variety of orthopedic splints and fits patients for crutchesEnsure that patient care areas, storage rooms, and equipment are clean and maintainedCleans equipment and workspace (including patient rooms, restrooms, waiting room, and nurse’sstation)
Ensure that there is a sufficient amount of lab supplies, linens, stock room suppliesAssists with unloading supplies into Emergency CenterPerform POC and QC lab testingPerform daily check of ABC equipment in each roomMaintain temperature logs in Pharmacy and LabResponsible for changing out Sharp’s containersRecognizes equipment malfunctions and refers for repairPerform patient care as directed by nursing or medical staff, documenting on the medical recordEnsure an adequate supply of equipment needed for patient care and is responsible for stockingitems such as : linens, wall mounts, thermometer probes and Otoscope probes, upper and lower
drawers, vital sign machine, IV carts, ortho carts, urine cups and wipes, triage wound supplies,
nourishment counter, patient and waiting room refrigerators
Perform quality control procedures and maintain records on these checksPerform calibrations in compliance with manufacturer’s requirementsEnsures proficiency testing specimens are done at each center in compliance with policyOversees documentation of temperatures / humidity checksMonitors appropriate send out lab proceduresMaintains current appropriate and needed policies and proceduresDemonstrate knowledge of new testing methods, products and instrumentation; remain informedon all current technologies
Maintain inventory of necessary supplies and submit orders for restocking as neededDemonstrate the values to team concept on a consistent basisInteract professionally with all department members, physicians, staff, administration and theDirector of Clinical Laboratory
Responsible for documenting correct information for compliance purposes.Remain knowledgeable about appropriate testing proceduresPerforms daily opening and closing duties as assigned (see attached)Perform other duties as assignedSAFETY / INFECTION CONTROL
Demonstrate knowledge of and adhere to regulations and ER policies and procedures pertainingto safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials
PERFORMANCE IMPROVEMENT
Participate in performance improvement activities as necessaryCustomer Service
Maintain confidentiality of patient related issuesDemonstrate effective interpersonal skillsTreat all patients, visitors, and staff members fairly and with respectUtilize effective communication methods and skillsExplain all procedures, treatments, and care while remaining aware of language barriersAble to perform care in non-judgmental manner and recognize discrepancies between patientand personal beliefs
ER POLICY
Ensure personal appearance is clean and neatResponsible for wearing ER identification at all timesAttend all ER required meetings and in-service educationRemain flexible in staffing patterns and resolution of staffing conflicts; participates in temporaryassignments
Compliance with attendance standardsDemonstrate flexibility when changes in assignments are necessaryQUALIFICATIONS
Education & Experience
High school diploma or equivalent1-3 years’ experience in an Emergency Room setting or 1-3 years’ experience as an EmergencyMedical Technician EMT-P (or equivalent) required
Language / Math / Reasoning Ability
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability towrite simple correspondence. Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral,or diagram form. Ability to deal with problems involving several concrete variables in
standardized situation
Computer Skills
Basic computer skillsCertificates / Licenses
Current Emergency Medical Technician (or equivalent) certification preferredCOMPENTENCIES
Professional Maturity : The ability to separate emotional feelings from the real issues at handResponsibility : The ability to accept choices you have made and the results they have led toCommunication : The ability to write and speak effectively; actively listens to others, and givefeedback
Flexibility : Demonstrate responsiveness and adaptability following change initiativesIntelligence : Understand information and apply new knowledgeEnergetic : Exhibits high levels of energy and enthusiasmOrganized : Efficient in structuring tasks to be accomplishedComputer Savvy : The ability to use technology efficiently and effectivelyCustomer Service : The ability to enhance customer satisfactionJob Knowledge / Technical Knowledge : Knowledgeable of current role and technical systems,and the impact it has on the organization
Integrity and Respect : Demonstrates upmost level of integrityInterpersonal Communication : Writes and speaks effectively based on the psychological,relational, situation, environmental and cultural dynamics within the situation
Collaboration and Partnership : Encourages participation from team membersManages Change : Demonstrates flexibility with changing environmentsProblem Solving : Resolve issues in a timely mannerAttention to Detail : Follows procedures to ensure entry of dataOrganization : Uses time efficiently by prioritizing and planning work activitiesJudgment : Ability to make independent decisionsTeamwork : Works with others to accomplish objectives and shows support for decisionsQuality : Sets high standards to ensure quality in work performedAccountability : Takes responsibility for adhering to all company policies, procures, andperformance expectations
PHYSICAL DEMANDS
Requires visual acuity to inspect and analyze work close to the eyes and ability to hear soundwith or without correction; Ability to climb, stoop, kneel, reach, stand, walk pull, push lift, and
able to exert up to 40 pounds of force occasionally and / or up to 10 pounds of force constantly to
move objects
Moderate physical activity performing somewhat strenuous daily activities of a primarilyadministrative nature
The physical demands for this position include : adequate vision, hearing, and repetitive motionAscending or descending stairs, ramps and the like, using feet and legs and / or hands and armsSubstantial movements (motion) of the wrist, hands, and / or fingers in a repetitive manner Bending legs downward and forward by bending leg and spine Standing, particularly for
sustained periods of time.
Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustainedmotion.
Raising objects from a lower to a higher position or moving object horizontally from position toposition
WORK ENVIRONMENT
Well-lighted, heated and / or air-conditioned indoor office setting with adequate ventilationSHIFT SCHEDULE
12 hour shiftAll shiftWeekend availabilityMonday to FridayHolidaysBENEFITS
Health insurance401(k)Dental insuranceVision insurance401(k) matchingLife insurancePaid time offNo COVID-19 Vaccination Requirements
