What are the responsibilities and job description for the Admin Front Desk : PRN- DAYS, NIGHTS, WEEKENDS position at Exceptional Healthcare Inc.?
Job Description
Job Description
The Administrative Assistant (AA) will be responsible for performing all functions necessary to maintain the efficient workflow of all front desk receptionist duties.
Essential Duties & Responsibilities
- Greet all patients as they arrive in a friendly, courteous, and professional manner
- Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
- Document in the computer system all necessary demographic, insurance, and financial information
- Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
- Responsible for photocopying records and documents for billing purposes
- Perform clerical duties, including mail delivery, faxing, copying, and scanning
- Responsible for answering, screening, and directing incoming phone calls
- Collect co-payments or other applicable financial payments
- Facilitate daily deposits and perform cash reconciliations
- Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion
- Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge / transfer information
- Document patient volumes for the previous day
- Maintain and compile reports and informational packets for distribution
- Perform any job related to the registration process
- Perform other duties as assigned
Safety / Infection Control
Performance Improvement Customer Service
Emergency Center Policy
Schedule and Shift
Required Education and Experience
INDEHC
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