Mental Health Office Assistant

Exceptional Wellness Inc. is committed to providing exceptional mental health care and support to our community. Our compassionate team works collaboratively to improve the overall well-being of our clients, offering personalized therapy and wellness programs. We are seeking a dedicated and organized individual to join our team as a Mental Health Office Assistant.

Position Overview:
The Mental Health Office Assistant will play a vital role in maintaining the smooth and efficient operation of our office while supporting our mental health professionals and clients. This position involves administrative tasks, client interactions, ensuring a welcoming and supportive environment, as well as managing verifications and authorizations. The ideal candidate must be able to multitask and assist all members of the office team.

Key Responsibilities:

• Greet and assist clients in a friendly and professional manner.
• Schedule and confirm appointments for clients with mental health professionals.
• Handle verifications and authorizations for client services, ensuring all paperwork is accurate and processed in a timely manner.
• Maintain and update client records in accordance with confidentiality protocols.
• Handle incoming phone calls and emails, directing inquiries to the appropriate team members.
• Assist in preparing and organizing paperwork for sessions and client documentation.
• Provide general administrative support, including data entry, filing, and office organization.
• Ensure the office environment is clean, welcoming, and conducive to healing.
• Assist in the coordination of workshops, events, and client programs.
• Collaborate with the mental health team to ensure efficient office operations.
• Be proactive in supporting and assisting all team members with office needs.
• Multitask effectively in a fast-paced environment, ensuring all duties are completed accurately and on time.

Qualifications:

• Must have experience in mental health or related fields.
• Must have current CANs and ASNA certification.
• Previous administrative experience, preferably in a healthcare or mental health setting.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive and confidential information with discretion.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite or similar software.
• A compassionate and empathetic demeanor with a genuine interest in mental health and wellness.
• Ability to work both independently and as part of a team.
• Previous experience in a mental health office is a plus, but not required.
• Bilingual skills are preferred, but not required.

Why Join Us?

• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• The opportunity to make a meaningful difference in the lives of others.

Job Type: Contract

Pay: $13.00 - $16.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

Salary : $13 - $16