What are the responsibilities and job description for the Retail Lending Supervisor position at Exchange Bank, California?
- Ensure compliance with regulatory laws and requirements pertaining to residential and consumer lending.
- Ensure department loan officers consistently arrive at loan decisions in a uniform manner to maintain compliance with ECOA and all other loan regulations.
- Make recommendations to management on residential and consumer products, policies and pricing.
- Recruit, select, train, and provide leadership and performance feedback for direct reports.
- Recommend wage adjustments, staffing and work assignments.
- Establish goals and work plans consistent with Bank needs and monitor progress.
- Conduct regular staff and coaching meetings with direct reports.
- Recommend methods and procedures to improve department efficiency.
- Prepare management reports as needed, and order customized reports as appropriate. Based upon findings in reports, recommend changes.
- Participate and work with third party auditors and examiners when conducting the Banks scheduled audits of the Bank’s Home Loan Lending procedures.
- Maintain a high level of compliance and ensure proper corrective actions are taken related to third party findings.
- Attend internal and external management meetings.
- Prioritize daily workflow pertaining to loan fundings, rate locks, new loans, etc.
- Act as liaison between brokers and staff to ensure a productive working relationship.
- Schedule staff and assign work to ensure superior service and work plans are met.
- Work with other departments to successfully complete the sales cycle.
- Refer customers to other Bank departments for additional financial services products.
- Manage broker and wholesale relationships with the Bank.
- Act as product owner for all related software and vendors.
- Primary contact for risk and audit requests related to consumer and residential loans.
- Manage and report on loans in the pipeline.
- Subject matter expert for commercial and residential lending.
- Manage the Bank's NMLS registration.
- Generate, verify and approve consumer and residential loan report and coordinate with retail banking to ensure proper referral
Consumer and Residential Loan Processing:
- Train staff on loan procedures, operations and industry updates.
- Oversee loan processors to ensure accurate review of documentation, including credit reports, appraisals, preliminary title reports, and income documentation for accuracy and current date prior to submitting to underwriting.
- Review and process employee consumer and residential loans.
- Communicate with borrowers and loan agents regarding conditions and loan status.
- Upload and submit loans through loan origination systems.
- Obtain and review all “prior to doc” and “prior to close” conditions stipulated by the lender.
- Direct loan processors to prepare and submit interest rate lock request per instruction from Mortgage Loan Consultants.
- Direct loan processors to order loan documentation for approved loans through Loan Service Center Doc Team for portfolio loans or our third-party lenders for brokered out loans.
- Ensure processing system updates are implemented and fulfill required reporting needs.
- Ensure department activities are in compliance with current regulatory requirements.
Consumer and Residential Underwriting:
- Approve and occasionally underwrite 1-4 unit residential, consumer, and construction mortgage loan applications.
- Review and analyze loan application packages to determine creditworthiness of requests.
- Communicate with Mortgage Loan Consultant, as needed, to ensure conditions are met.
- Ensure Residential lending team understands construction loan process and disbursement procedures.
- Review loan applications with the third-party lender and confirm loan is within guidelines of the requested loan program.
- Supervise the approval process and underwriting of all retail loan applications or brokered out loans.
- Train and administer manual and automated loan approval and underwriting systems.
Portfolio Management:
- Monitor the Bank’s requests for modification or refinancing, as it relates to consumer or residential loans.
- Work with the Special Asset Department on problem loans.
- Manage the HMDA reporting.
Non-Essential Functions:
- Other duties as assigned.
Supervisor Responsibility:
- Will supervise a team of 3-4.
Minimum Qualifications:
Bachelor's degree in business administration, accounting or related field; or a
combination of equivalent education and experience. Minimum of 5 years' experience in mortgage and consumer lending, including three years supervisory or managerial experience.
Knowledge, Skills and Abilities:
- Thorough knowledge of bank application approval and underwriting systems.
- Thorough knowledge of loan documentation requirements.
- Knowledge of residential construction and related real estate law, property valuation, etc.
- Knowledge of preliminary and ALTA title reports issued by Title Companies.
- Knowledge of Lending Compliance and Regulatory laws pertaining to residential mortgage and consumer loans.
- Knowledge of state and federal consumer lending regulations.
- Knowledge of modern managerial principles, practices and techniques.
- Skills operating a personal computer including word processing, spreadsheet and presentation software.
- Ability to analyze and thoroughly understand various types of financial statements, tax returns, loan economics and cash flow.
- Ability to attend early morning and evening meetings and events.
Compensation:
The hiring range for this position is $81,000 to $121,000 per year. Actual salary offered will fall within this range commensurate with the candidate's applicable experience, education, and skills.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $81,000 - $121,000