What are the responsibilities and job description for the Engineer I position at EXCHANGE HOTELS MANAGEMENT?
Job Details
Job Location: Fort Worth, TX
Salary Range: Undisclosed
Description
At Hyatt Place Fort Worth we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Engineer is expected to perform a variety of duties to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business and a hospitable service atmosphere must be maintained at all times. The information contained herein is not intended to be an all- inclusive list of duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Principle Responsibilities and Duties
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
- Along with normal carpentry, plumbing and painting duties the Maintenance Technician must be capable of operating hand and power tools and reading, interpreting and measuring metering devices.
- Read and interpret blueprints, schematics, specification and operating instructions.
- Read and complete work orders and may be required to supervise/and or train certain workers.
- Must be able to detect malfunctions, dismantle and repair equipment, and install working parts.
- Ensure that all equipment is properly maintained and secured.
- Make structural repairs to masonry, woodwork and furnishings, patch or replace plaster/plasterboard, paint walls, ceilings, trim, and cut and lay flooring (linoleum, tile, carpet, etc.).
- May bend/cut conduit pipe, wire and drill holes in walls, floors and ceiling for connections; clean clogged drains and replace plumbing fixtures; connect water supplies and drainage pipelines and perform simple wiring and maintenance repair.
- Check all exterior lighting, public area lighting and signage daily (parking lot lights, high rise, entrance sign, walkway lighting, corridor, lobby, elevator, etc.). Maintain an adequate supply of spare parts and light bulbs.
- Conduct AM and PM property walks
- Record daily checklists in HyGEO, meter readings, pool/spa readings, temperature logs, and maintenance log.
- Maintain a clean and orderly work area in accordance with hotel standards.
- Practice energy conservation
- Ensure security and confidentiality of guest and hotel information and materials.
- Notify manager of maintenance issues and complete work orders as needed.
- Responsible for completing all assigned PM’s on time.
- Must maintain acceptable inspection grades and audit scores.
- Respond to all HyGEO tickets in a timely manner to meet guest expectations.
- Attend work on time as scheduled and adhere to attendance policy.
- Practice safety standards at all times and keep the property safe for guests and fellow team members. Use wet floor signs as required.
- Follow proper use of approved chemicals and accurately label chemical container. Always use goggles and gloves when handling chemicals.
- Report unsafe conditions and suspicious activity to management.
- Lift, carry or otherwise move up to 50 lbs. regularly. Lift, carry or otherwise move up to 100 lbs. or more occasionally with assistance. Follow proper moving and lifting procedures.
- Regularly required to stand; walk; reach; use hands to handle or feel; stoop; kneel; crouch; climb or balance; stoop, kneel, crouch or crawl; talk and hear.
- Must possess a valid/current driver's license and maintain an acceptable driving record. Must possess additional drivers’ endorsements if required by state in order to operate the hotel van. Must also have personal insurance and certificate of liability.
- Responsible for contacting vendors (snow/ice removal, parking lot and grounds maintenance, etc.) Obtain bids and monitor vendor’s service.
- Wear uniform, including nametag and tool pouch/tool belt at all times.
- Communicate properly and effectively with guest, Team Members and managers. Effectively respond to guest complaints.
- Promote positive teamwork and morale.
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).
- Adhere to all work rules, procedures and policies established by the company. Know location and use of fire extinguishers.
- Maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
- Be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
- Treat all operating equipment and supplies carefully to minimize damage and reduce waste.
- Deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.
- Read the company’s Team Member Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).
- Comply with local legislation as required.
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
- Adhere to all appearance and uniform standards.
- Maintain an open line of communication with Managers.
- Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors.
- Ability to accept performance feedback in a professional manner.
- Regular attendance to all scheduled shifts is considered an essential function of the job.
- Arriving on-time for all scheduled shifts is considered an essential function of the job.
- Other duties as assigned.
Qualifications
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following Silverton Values:
- Character – Always do the right thing and treat everyone with dignity and respect.
- Care – Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
- Excellence- Challenge acceptable and be exceptional.
- Collaboration – Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
- Courage – Champion today for a better tomorrow.
Skills, Education & Other Requirements
- Minimum 2 years work experience as Handyman in a hotel or in a similar large building/complex or a minimum of 2 years college or technical school; or 6 months to 1 year related experience and/or training; or Equivalent combination of education and experience.
Required Work Cards
- Identification that establishes identity
- Identification that establishes the right to work in the United States
Machinery, Work Equipment, Programs, Software, Hardware Used
Hyatt Place FW complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.
