Description

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.

Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality.

So, dust off your boots, grab your hat and join us at Hotel Drover.

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.  

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.  

We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Housekeeping Supervisor for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!

Responsibilities include:

• Embody the values of Hotel Drover 
• Ability to manage multiple priorities and deliver results in a demanding, fast-paced environment.
• Responsible for guest room inspection ensuring we are providing the highest level of cleanliness in our guest rooms.
• Ensure corridors and service areas are in proper order.
• Ensure total guest satisfaction with personalized service and special attention is paid when calling guest rooms.
• Supervise and support room attendants, monitor daily work assignments, productivity, and standards.
• Responsible for opening and closing the house; creating room attendants boards/room assignments with a focus on labor productivity.
• Patrols guest corridors to guarantee their perfect appearance and conditions.
• Ensure room inspections are conducted daily on vacant and occupied rooms.
• Ensure proper record-keeping of communication.
• Maintain required par stock for linen, cleaning supplies, and amenities in appropriate areas.
• Ensure team members are following safety habits and enforcing established security procedures.
• Communicate all problems pertaining to the guest room to the appropriate departments.
• Provide the front desk with clean rooms on a priority basis and maintain communication.
• Perform other reasonable job duties as requested by the leader.

 MUST HAVES:

• Passion for creating an amazing experience for our clients and guests.
• Strong interpersonal and relationship building abilities; passion for collaboration and providing administrative support.
• Flexible schedule, able to work evenings, weekends, and holidays.
• Strong interpersonal and relationship building abilities; passion for collaboration. 

 QUALIFICATIONS:

• Ability to work well under pressure in a fast-paced environment.
• Ability to lift, bend and stand for extended periods.
• Previous experience in similar Job role.
• Ability to read, write, and verbally communicate with other business departments, guests, and vendors. 
• Regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

 OUR CORE VALUES:

• Hit the Mark, Every Time 
• Blaze New Trails 
• Spark Warmth
• Be Intentional
• Honor All
• Do Right
• Stay Curious 

Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.

Qualifications