Restaurant Host

Description

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our team members, guests, and community.

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work.

The right host will be as inspired and passionate about this vision as we are. Care for people, a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!

ESSENTIAL RESPONSABILITIES:

• Greet and welcome guests as they arrive.
• Manage the seating chart and waitlist efficiently.
• Provide accurate wait times and updates to guests.
• Escort guests to their tables and ensure they are comfortable.
• Maintain a clean and organized front-of-house area.
• Answer phone calls and assist with reservations.
• Collaborate with servers and kitchen staff to ensure seamless service.
• Handle guest inquiries and concerns with professionalism. 

MUST HAVES:

• Excellent customer service skills.
• Neat appearance.
• Crisp upkeep of uniform.
• Professional demeanor.
• Flexible schedule, able to work evenings, weekends, and holidays.

Qualifications

Qualifications:

• Previous experience in a customer service role, preferably in a restaurant setting.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Strong organizational skills and attention to detail.
• A friendly demeanor and a passion for hospitality.

H3 Ranch complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.