What are the responsibilities and job description for the SAP Coordinator position at Exdonuts?
SAP Coordinator
Terre Haute, Indiana (Hybrid) - Full-time
SUMMARY:
Coordinate SAP requirements from departments and support departments in all SAP activities. Collaborate with internal and external organizational units (including internationally) to develop, train, and improve business processes and standards with the goal of increasing overall departmental and plant efficiency.
Essential Duties and Responsibilities:
Follow and support all company safety policies and procedures.
Support day-to-day business operations in connection with SAP business processes in Supply Chain Management, Production Planning, and Material Management modules or similar.
Provide support for the connection and operation of third-party applications connected to SAP via an interface.
Conduct business process analysis and optimization based on the requirements of business departments (e.g., Procurement, Operations, Production, etc.).
Guide and support SAP master data management and workflows.
Provide interdepartmental support and coordination of all SAP activities.
Document activities in the context of reporting requirements (Scope of Work) and IT service management.
Implement and coordinate training in the SAP environment, including the creation of training materials.
Manage SAP projects and participate in integration tests or coordinate integration tests in 4/HANA.
Provide first and second-level support for SAP issues.
Communicate with the central IT team (Germany), including occasional travel to Europe or remote training.
Increase customer satisfaction.
Prevent disruptions in IT systems through proactive measures.
Optimize the IT cost-benefit ratio for the company.
Supervisory Responsibilities:
N/A
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Understanding of several SAP modules and their inner workings is preferred.
Strong organizational, problem-solving, and leadership skills.
Detail-oriented, team player, and able to work professionally with directors, managers, and employees.
Knowledge of or willingness to learn at least one or two SAP modules.
Basic experience in analyzing and optimizing business processes (e.g., in logistics or production).
Project management experience.
Education and/or Experience:
Bachelor’s degree in computer science or equivalent.
3 years of related experience in SAP.
Experience with data collection and analysis.
Experience with SAP/ERP systems and how they relate to business processes.
Experience in system analysis and design.