What are the responsibilities and job description for the Urgent Requirement :: Cisco CVP :: IVR :: Plano, TX position at Exdonuts?
HI
Hope you are doing well!
I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details Ajeet.k2@accurogroup.com
Cisco CVP :: IVR
Location :: Irvine, CA :: Plano, TX
Job Description
• Proficient in Cisco CVP platform and Call Studio:
• Understanding the CVP architecture, features, and development tools VXML scripting: Knowledge of VXML language to design call flow interactions Java programming:
• Ability to develop custom Java components for CVP integration Database knowledge:
• Familiarity with database concepts for data interaction within the IVR system Contact center domain knowledge: Understanding of call center operations and industry best practices