What are the responsibilities and job description for the Field Service Engineer position at ExecuSource?
Location: Remote with extensive domestic and international travel
Salary: $35-40 per hour (depending on experience) benefits
Schedule: 90% travel to various client locations across the US for service & maintenance projects spanning 2-4 weeks at a time.
As a Field Service Engineer, you will be responsible for the installation, start-up, commissioning, and testing of company equipment at customer sites. You will provide technical assistance during and after the warranty period, conduct training, and offer after-sales services to ensure customer satisfaction. This role requires extensive travel, both domestic and international, with occasional visits to Latin America and Canada.
What You Get To Do
#MISC123
Salary: $35-40 per hour (depending on experience) benefits
Schedule: 90% travel to various client locations across the US for service & maintenance projects spanning 2-4 weeks at a time.
As a Field Service Engineer, you will be responsible for the installation, start-up, commissioning, and testing of company equipment at customer sites. You will provide technical assistance during and after the warranty period, conduct training, and offer after-sales services to ensure customer satisfaction. This role requires extensive travel, both domestic and international, with occasional visits to Latin America and Canada.
What You Get To Do
- Test and evaluate equipment performance at customer plants, adhering to technical, contractual, and safety specifications.
- Handle, check, and address equipment non-conformities efficiently.
- Prepare Job Progress Charts and technical reports documenting activities performed.
- Ensure customer satisfaction by providing objective advice and addressing any issues or concerns promptly.
- Adhere to Standard Operating Procedures (SOPs), company coordination plan rules, and customer regulations.
- Identify and report after-sales opportunities detected during customer visits.
- Collaborate with the Installation Site Manager for team site activities.
- Bachelor's degree in engineering or technical field, or equivalent experience.
- Fluent in English; proficiency in Spanish, Italian, or French is advantageous.
- Specialization in auto-mechanics or aseptic systems is a plus.
- 2-3 years of experience in field activities, preferably in the beverage or packaging industry.
- Technical expertise in Mechanical, Electrical, or Automation (B&R, Siemens, Elau & Allen Bradley).
- Availability to travel up to 90%, including international locations.
- Strong willingness to travel and flexibility with work schedules.
- Previous experience with installation, maintenance, or servicing of equipment.
- Ability to work independently and as part of a team to achieve objectives.
- Excellent communication and interpersonal skills.
- Comprehensive Healthcare: Enjoy peace of mind with our top-notch medical, vision, and dental plans that prioritize your health and wellness. Our client has got you covered, ensuring you and your loved ones have access to quality healthcare when you need it.
- Generous PTO:15 days PTO, 5 personal days, and 10 holidays per year
- Secure Your Future: Plan for the future with confidence through our robust 401(k) program. Our Client is committed to supporting your financial goals, helping you build a nest egg for a secure and prosperous future to invest in your success.
#MISC123
Salary : $35 - $40
