What are the responsibilities and job description for the Customer Service Representative position at Executive Insurance Professionals?
Seeking a highly energetic individual with an outgoing personality to join our team in commercial insurance
- Answers incoming calls, transfer and take accurate messages
- · Process endorsements & policy service requests
- · Prepare certificate of insurance
- · Handle intent to cancels, reinstatements and cancellations & billing questions (from insured, finance companies and carriers)
- · Check Hartford, Progressive, National General, Chubb, Markel & Travelers & Service Lloyds and others on a regular basis.
- · Prepare Quotes, Binders & Policies Acords and Supplements for EIP Underwriters that you are assigned to.
- · Assist your assigned underwriter with bookings as needed.
- Verify all documents and emails are on shared drive and in Newton
- Process renewals and changes to policies
- Perform special projects as assigned
- Follow-up on policy documents, endorsements, cancellations, recommendations, audits & info needed
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Job Skills & Qualifications:
· Office Customer Service
· Knowledge of Insurance terminology a plus
· Experience in G/L, Professional Liability, Commercial Auto, Commercial Property & Business Owners
Other Skill Requirements:
· Good organizational and interpersonal skills
· Intermediate to advanced computer skills, written communication skills spelling, punctuation,
· grammar and verbal communications skills.
· Ability to learn Company/Proprietary software
· Adobe Acrobat Professional
· Ability to prioritize and multi-task
· Bilingual English/Spanish) a plus, but not required
Licenses: Property & Casualty
Job Type: Full-time
Pay: $38,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Arlington, TX 76016 (Required)
Ability to Relocate:
- Arlington, TX 76016: Relocate before starting work (Required)
Work Location: In person
Salary : $38,000 - $40,000