What are the responsibilities and job description for the Charter & Fulfillment Solutions Specialist, Associate position at Executive Jet Management?
About EJM
EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees.
Purpose of Position
The CFS Associate role will primarily be focused on quoting and booking retail charter trips, building client relationships, and providing exceptional service. This role will also assist with supporting other areas of the business by sourcing the EJM Managed fleet, scheduling of float aircraft and partnering with authorized operators.
Tasks And Responsibilities
Build relationships with internal and external customers.
Provide quotes to retail customers and seek Owner approvals for requested trips.
Finalize and approve all charter invoices.
Assist and facilitate aircraft recoveries.
Participate and attend monthly meetings.
Education
High School
Years Of Experience
0-2 years of experience
Core Competencies
Attitude
Communication & Listening Skills
Delivers an Exceptional Service Experience
Ensures the Safe Operation of Flight
Initiative
Interest in Company & Position
Knowledge of Specific Job Skills
Leads Flight Department Success
Maintains Proficiency and Compliance
Related Education or Training
Related Job Experience
Knowledge, Skills, Abilities And Other (KSAOs)
Ability to multitask and work under fast paced conditions.
Genuinely enjoys working with customers and can establish good relationships.
Work well as part of a team and with other departments and teams
Organizational skills and very detail oriented.
Possess effective communication and computer skills.
Flexible – willingness to cover different shifts and work extra hours when needed.
How EJM Supports You
At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.
To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including:
Competitive pay
Medical, dental, and vision insurance, available with no monthly premiums
401(k) plan, with 61% of every dollar you contribute matched by EJM
Health savings account (HSA)
Flexible spending accounts (FSA)
Prescription drug benefit plan
Life insurance and AD&D benefits
Company-paid short-term disability
Long-term disability
Legal plan
Pet Insurance
Paid Time Off
Executive Jet Management is an equal opportunity employer.
To ensure a safe environment, we conduct pre-employment drug screening and background checks.
EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees.
Purpose of Position
The CFS Associate role will primarily be focused on quoting and booking retail charter trips, building client relationships, and providing exceptional service. This role will also assist with supporting other areas of the business by sourcing the EJM Managed fleet, scheduling of float aircraft and partnering with authorized operators.
Tasks And Responsibilities
Build relationships with internal and external customers.
Provide quotes to retail customers and seek Owner approvals for requested trips.
Finalize and approve all charter invoices.
Assist and facilitate aircraft recoveries.
Participate and attend monthly meetings.
Education
High School
Years Of Experience
0-2 years of experience
Core Competencies
Attitude
Communication & Listening Skills
Delivers an Exceptional Service Experience
Ensures the Safe Operation of Flight
Initiative
Interest in Company & Position
Knowledge of Specific Job Skills
Leads Flight Department Success
Maintains Proficiency and Compliance
Related Education or Training
Related Job Experience
Knowledge, Skills, Abilities And Other (KSAOs)
Ability to multitask and work under fast paced conditions.
Genuinely enjoys working with customers and can establish good relationships.
Work well as part of a team and with other departments and teams
Organizational skills and very detail oriented.
Possess effective communication and computer skills.
Flexible – willingness to cover different shifts and work extra hours when needed.
How EJM Supports You
At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.
To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including:
Competitive pay
Medical, dental, and vision insurance, available with no monthly premiums
401(k) plan, with 61% of every dollar you contribute matched by EJM
Health savings account (HSA)
Flexible spending accounts (FSA)
Prescription drug benefit plan
Life insurance and AD&D benefits
Company-paid short-term disability
Long-term disability
Legal plan
Pet Insurance
Paid Time Off
Executive Jet Management is an equal opportunity employer.
To ensure a safe environment, we conduct pre-employment drug screening and background checks.
