What are the responsibilities and job description for the Landscape Crew Leader position at Executive Lawn and Landscape?
Executive Lawn and Landscape is hiring a full time Landscape Crew Leader!
The Crew Leader position is a key role at Executive Lawn and Landscape. You are the "tip of the spear" when it comes to serving our customers. Your quality of service, friendly demeanor, attention to detail and professionalism go a long way in making Executive Lawn and Landscape a memorable company in the eyes of our clients.
The Crew Leader represents the future leadership of Executive Lawn and Landscape's Operations Department. Crew Leaders who show a willingness to learn new things and effectively put them into practice have an excellent opportunity to pursue a greater role with Executive Lawn and Landscape.
Job duties include lawn mowing, mulching, pruning, spring & fall cleanups, and any other grounds maintenance related items. Crew leader shall ensure safety, training, and mentoring of their team and provide performance feedback to the management team. Employee may be responsible for gathering materials, completing work orders, and keepings records for each project.
Responsibilities:
Customer Relations:
- Ensure that the customer is extremely pleased with the experience
- Initiate excellent communication with the customer before, during, and after the service appointment.
- Ensure that all crew members behave in a way that increases the customer's confidence and comfort level.
- The Crew Leader is responsible for ongoing field training of crew members under his/her care:
- Training in over-the-top customer service.
- Training in efficient field operations.
- Training in personal accountability and a team-first approach to everything we do.
Operations:
- Ensure that any lost or left-behind equipment is accounted for, reported to management, and retrieved in a timely manner where possible.
- Ensure that all Executive Lawn and Landscape standard operation procedures are followed.
- Work with the Operations Manager to complete the Vehicle Loadout Checklist and the Vehicle Appearance Checklist as scheduled.
- Communicate with the Office Manager regarding scheduling and job updates, customer communication, and any other relevant information.
Key Skills and Qualities: The crew leader must display a number of key skills and qualities to be effective. Most importantly, the Crew Leader must be able to care for our customers in an exceptional way at all times, regardless of circumstances. Balancing high production with excellent customer service is the ultimate goal of the Crew Leader.
Below are some key qualities that Executive Lawn and Landscape looks for in candidates.
- Ability to efficiently direct others on the team
- Efficient use of time and resources
- Positive, friendly demeanor, even when faced with negativity or hostility
- Confidence in personal ability
- Proactive decision making
- A collaborative mindset when it comes to working with the Executive Lawn and Landscape team
- A love for serving others
Qualifications:
- Valid Drivers License
- Experience driving truck and trailers
- 5 years of landscape experience and managing a team required
- Ability to perform labor intensive tasks outdoors
- Ability to lift 50 lbs
Excellent Benefits:
When you're a part of Executive Lawn and Landscape, you're a part of a team that cares about you and will help support you. Paid time off, uniform supply, quarterly team activities, and quarterly performance based bonuses are just a few things that makes working here unique.
- Overtime
- 80 Hours PTO (Accrued)
- Annual Hourly Rate Increases
Growth Opportunities:
Looking to go somewhere that has room for advancement? Executive Lawn and Landscape is primed for vast advancement opportunities in both the short term and long term. We are actively seeking positions from crew members up to field manager & sales positions.
Killer Company Culture:
We’ve built a work culture that values positivity, respect, and mutual support, and we seek individuals who will contribute to that environment. While skills can be developed, the right mindset is something that can’t always be taught.
At Executive Lawn and Landscape, we believe the key to delivering top-notch service is by building and nurturing the best team.
Our focus is on offering you a fulfilling career, not just another job.
By joining Executive Lawn and Landscape, you become part of a dedicated, elite team committed to serving the community.
Complete a quick application form to take the first step toward your career with us!
We understand that to provide the best service to our clients, we must first take care of our team. That’s why we prioritize hiring top talent, building a strong team, and fostering growth opportunities within our company.
At Executive Lawn and Landscape, employee development is at the heart of our company culture. We offer ongoing training, skill-building workshops, and continuous learning opportunities. We see this as a career, not just a job.
We’re dedicated to offering growth and advancement opportunities for our team. We believe in cultivating talent from within and providing a clear career path for those looking to advance their careers.
Looking for a career not just a job? Copy and paste the link to your browser and apply today http://www.careers.executivell.com/
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Paid time off
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $18 - $23