What are the responsibilities and job description for the Customer Service Associate position at Executive Management Associates?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries, resolve issues, and ensure a positive shopping experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Greet customers warmly and assist them with their inquiries in a friendly manner.
- Handle cash transactions accurately and efficiently while maintaining cash handling protocols.
- Provide information about products, services, and promotions to enhance customer satisfaction.
- Resolve customer complaints and issues promptly, ensuring a positive resolution.
- Assist in stocking shelves and maintaining product displays to ensure an organized shopping environment.
- Conduct product demonstrations to educate customers about new items or promotions.
- Collaborate with team members to achieve store goals and maintain high standards of customer service.
- Supervise junior staff as needed, providing guidance and support in daily operations.
Qualifications
- Previous experience in customer service or retail sales is preferred.
- Strong cash handling skills with attention to detail.
- Basic math skills for accurate transaction processing.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Familiarity with grocery store operations or retail math is advantageous.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Excellent interpersonal skills with the ability to build rapport with customers quickly.
- A proactive approach to problem-solving and a commitment to delivering outstanding service.
Join our team today and contribute to creating memorable experiences for our customers!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
Ability to Commute:
- Las Vegas, NV 89128 (Required)
Ability to Relocate:
- Las Vegas, NV 89128: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18