What are the responsibilities and job description for the Medical Assistant - Telehealth Team - On Site - Monterey, CA position at Executive Mental Health?
Job Description
About Executive Mental Health's Telehealth service
Founded in 1996 by Ari Kalechstein, Ph.D., Executive Mental Health (EMH) is a provider of clinical psychology and neuropsychology services. Since 2020, EMH has used Telehealth to provide remote assessment and treatment of the cognitive, behavioral, and emotional conditions of patients without leaving their home or care facility. EMH offers Telehealth services using a HIPAA-compliant videoconferencing platform which allows patients, residents’ family members, and skilled nursing facility management.
About the Telehealth Medical Assistant Role:
As an essential part of the care team, the Telehealth Medical Assistant acts as a ‘Telehealth Concierge’ and ensures residents receive the quality care they need from the clinicians, while respecting social distancing and safety measures. An extension of the clinical team, they coordinate the visits to the patients, take the Telehealth tablet from room to room and offer a warm interface before the doctor begins their therapy session.
They work in close collaboration with EMH clinicians, liaisons, and facility staff. The liaisons work with Telehealth Medical Assistants to build rapport with Skilled Nursing faculty, sweep for referrals, and identify new possible patients to service.
Job Duties:
Compensation is commensurate with experience.
Founded in 1996 by Dr. Ari Kalechstein, Executive Mental Health (EMH) is a provider of clinical psychology, neuropsychology and psychiatric services. EMH offers support for patients from a wide variety of backgrounds who experience a wide array of mental health conditions. The cornerstones of the reputation that Executive Mental Health has earned within the medical community include quality of care, forging personal relationships with patients, responsiveness to individual patient needs, and a commitment to best practices when providing clinical care. EMH offers comprehensive psychiatric, neuropsychological evaluations and clinical psychology services in our Los Angeles outpatient clinic and in over 250 acute and long-term care facilities across California and Nevada. Our group of clinicians is comprised of fellowship-trained neuropsychologists and clinical psychologists. Our goal is to assess and identify the individual needs of each patient, and to provide evidence-based, clinically-effective psychological interventions.
Founded in 1996 by Dr. Ari Kalechstein, Executive Mental Health (EMH) is a provider of clinical psychology, neuropsychology and psychiatric services. EMH offers support for patients from a wide variety of backgrounds who experience a wide array of mental health conditions. The cornerstones of the reputation that Executive Mental Health has earned within the medical community include quality of care, forging personal relationships with patients, responsiveness to individual patient needs, and a commitment to best practices when providing clinical care. EMH offers comprehensive psychiatric, neuropsychological evaluations and clinical psychology services in our Los Angeles outpatient clinic and in over 250 acute and long-term care facilities across California and Nevada. Our group of clinicians is comprised of fellowship-trained neuropsychologists and clinical psychologists. Our goal is to assess and identify the individual needs of each patient, and to provide evidence-based, clinically-effective psychological interventions.
About Executive Mental Health's Telehealth service
Founded in 1996 by Ari Kalechstein, Ph.D., Executive Mental Health (EMH) is a provider of clinical psychology and neuropsychology services. Since 2020, EMH has used Telehealth to provide remote assessment and treatment of the cognitive, behavioral, and emotional conditions of patients without leaving their home or care facility. EMH offers Telehealth services using a HIPAA-compliant videoconferencing platform which allows patients, residents’ family members, and skilled nursing facility management.
About the Telehealth Medical Assistant Role:
As an essential part of the care team, the Telehealth Medical Assistant acts as a ‘Telehealth Concierge’ and ensures residents receive the quality care they need from the clinicians, while respecting social distancing and safety measures. An extension of the clinical team, they coordinate the visits to the patients, take the Telehealth tablet from room to room and offer a warm interface before the doctor begins their therapy session.
They work in close collaboration with EMH clinicians, liaisons, and facility staff. The liaisons work with Telehealth Medical Assistants to build rapport with Skilled Nursing faculty, sweep for referrals, and identify new possible patients to service.
Job Duties:
- Visit the assigned skilled nursing facilities (must be able to drive to facility) for daily work assignments
- Bring Telehealth equipment from patient to patient for Telehealth Services at partner skilled nursing facilities.
- Assist Clinical Staff Team Members by discussing Telehealth services with new patients.
- Coordination of Care with both Clinical Staff and Facility Staff.
- Provide and gather patient’s medical documentation as instructed by clinical staff member.
- Manage daily preparation checklist with regard to equipment care such as sanitization, recharging of equipment and safe keeping/storage.
- Work closely and provide follow up with facility staff members as needed.
- Develop a working knowledge of Telehealth web application (Doxy).
- Filing Clinical documentation as directed by facility staff.
- Technology Troubleshooting (general knowledge of WIFI, internet connectivity). Live support provided as needed.
- Be able to lift a minimum of 35 lbs.
- Adhere to all standards found within the HIPAA Compliance Privacy Regulations.
- The job requires in-person visits to all Skilled Nursing locations, must be experienced in infection control and PPE. We conduct safety training in preparation for working with COVID-19 positive patients face-to-face.
- Background check.
- COVID-19 testing as needed
- Traveling to different facilities upon request, commute can vary.
- Flexibility with scheduling.
- Availability on the weekends.
- Must have an active cellular service for communication with our staff.
Compensation is commensurate with experience.
Founded in 1996 by Dr. Ari Kalechstein, Executive Mental Health (EMH) is a provider of clinical psychology, neuropsychology and psychiatric services. EMH offers support for patients from a wide variety of backgrounds who experience a wide array of mental health conditions. The cornerstones of the reputation that Executive Mental Health has earned within the medical community include quality of care, forging personal relationships with patients, responsiveness to individual patient needs, and a commitment to best practices when providing clinical care. EMH offers comprehensive psychiatric, neuropsychological evaluations and clinical psychology services in our Los Angeles outpatient clinic and in over 250 acute and long-term care facilities across California and Nevada. Our group of clinicians is comprised of fellowship-trained neuropsychologists and clinical psychologists. Our goal is to assess and identify the individual needs of each patient, and to provide evidence-based, clinically-effective psychological interventions.
Founded in 1996 by Dr. Ari Kalechstein, Executive Mental Health (EMH) is a provider of clinical psychology, neuropsychology and psychiatric services. EMH offers support for patients from a wide variety of backgrounds who experience a wide array of mental health conditions. The cornerstones of the reputation that Executive Mental Health has earned within the medical community include quality of care, forging personal relationships with patients, responsiveness to individual patient needs, and a commitment to best practices when providing clinical care. EMH offers comprehensive psychiatric, neuropsychological evaluations and clinical psychology services in our Los Angeles outpatient clinic and in over 250 acute and long-term care facilities across California and Nevada. Our group of clinicians is comprised of fellowship-trained neuropsychologists and clinical psychologists. Our goal is to assess and identify the individual needs of each patient, and to provide evidence-based, clinically-effective psychological interventions.
