Procurement and Sourcing Manager

The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth’s Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.

Our Mission: We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes.

EOTSS is seeking a Procurement and Sourcing Manager to join the Administration Team. Reporting to the Director of Procurement, this role will independently manage moderately complex procurements, stakeholder and vendor relationships, facilitate transactional procurements, and manage the strategic approach to procurement. The incumbent will work to ensure compliance, quality assurance, and timely issue resolution to help the agency achieve best value procurement outcomes in compliance with Commonwealth procurement regulations.

The primary work location for this role will be One Ashburton Place, Boston, MA, 02108. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.

Duties and Responsibilities:

• Independently lead complex procurements including managing stakeholder, vendor, and external agency interactions, gathering requirements, preparing solicitation documentation, managing timelines and prioritizing based on criticality and impact.
• Lead cross-functional sourcing teams comprising technical SMEs, business stakeholders, and procurement professionals through complex IT procurement cycles.
• Process routine, transactional procurements.
• Establish credibility with diverse stakeholder groups, anticipate stakeholder needs, and effectively communicate and manage expectations with all process participants.
• Ensure procurements comply with rules and regulations and achieve best value for agency stakeholders.
• Provide support and implement strategic initiatives and process improvement including new templates, documentation and training, automation and digital tools (SharePoint, Jira, etc.)
• Monitor and manage compliance, quality assurance, and issue resolution.
• Drive strategic vendor relationship management for key technology partners including benchmarking and supplier scorecards.
• Lead, coach, mentor, and train support staff.

Preferred Knowledge, Skills, and Abilities:

• A minimum of five (5) years’ recent experience in procurement, sourcing, contracting or purchasing.
• Required: Demonstrated experience leading IT procurement including SaaS, cloud services (AWS, Azure, etc.) infrastructure, and professional services contracts.
• Ability to define business and technical requirements, draft solicitation documents, statements of work, and related documents.
• Experience leading technical evaluation teams and managing complex stakeholder requirements across infrastructure, applications, and professional services procurement.
• Experience and knowledge of the state’s procurement rules, processes and systems.
• Ability to manage a large volume workload of evolving priorities and to work under tight timelines and to meet strict deadlines.
• Experience negotiating contracts and managing vendor relationships.
• Ability to review and interpret procurement contracts and vendor quotes.
• Ability to analyze data to make process and policy recommendations.
• Experience preparing templates, job aides, training, and delivering training to stakeholders.
• Strong interpersonal, communication, relationship building, and problem-solving skills.
• Strong organizational skills with focus on attention to detail.
• Prior Commonwealth of Massachusetts-specific experience having participated in at least one open and close cycle during a state fiscal year is strongly preferred.
• Experience with IT procurement strongly preferred.
• Project Management Professional (PMP) Certification is a plus.
• Certified Professional Contract Manager (CPCM) Certification is a plus.