Customer Service Representative/Call Center

**Get your career started NOW**

Executive Placements has an immediate opportunity with our Richmond, VA retail client's Customer Service Call Center! The Customer Service Representative will assist customers with questions regarding product payments, availability, shipments, quality, and other related issues.

NOTE: This is not a Remote/Work from home position – must be willing to work ON-SITE

• Favorable scheduling between 8-6 Monday - Friday, No Weekends!
• 16/hr. to start
• Paid Training

The Right Candidate MUST HAVE:

• Customer Service Background – Minimum of 2 years Customer Service experience in Customer Support roles (Call Center-preferred, Dr. Office, Administrative or Receptionist)
• Strong Communication Skills – Written and Verbal – An ability to engage customers with clear & positive communication, quickly recognizing the issue or concern, and resolving the matter expressing empathy
• Familiarity with computer system and multi-line phones (preferably experience working with Dual Monitors)
• Minimum high school degree or G.E.D.

Job Description:

• Effectively manage calls in an inbound call center environment (average 30 -50 calls daily)
• Respond to client emails professionally to resolve customer concerns
• Communicate with customers effectively and professionally
• Identify customers’ needs, clarify information, research the issue, and provide solutions and/or alternatives
• Work to build customer confidence and develop lasting client/customer relationships
• Record all communications in company database

To get started now, call me, Cris Foster, at 804-441-8947 or APPLY TODAY!

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ABOUT OUR FIRM:
Executive Placements is Virginia’s first and only 100% Specialized Staffing Firm, via process with our patented E.P. Certification™! Our firm takes being a SPECIALIZED Staffing Firm to an entirely new level! Having our primary focus being rooted from the Sales & Marketing industry, we have been fortunate enough to have partnered with some of the very best companies in the state of Virginia & nationwide! We have expanded into Information Technology, Creative, Sales & Marketing, Call Center, and Executive Search skillsets. To learn more about our firm and our process for connecting you with some of the best companies across the nation, check out our company website at: www.executiveplacementsllc.com ! We are proud to say that we represent some of the very best talent in the entire United States!

Are you currently on the hunt for your dream job? Then what are you waiting for… reach out to Cris Foster today directly at 804-441-8947!

To learn more about Executive Placements, LLC. please check us out:

• Website - www.ExecutivePlacementsLLC.com
• LinkedIn - www.linkedin.com/company/Executive-Placements-LLC
• Facebook - www.facebook.com/ExecutivePlacementsLLC/

Job Type: Full-time

Pay: From $16.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Education:

• High school or equivalent (Preferred)

Experience:

• Call center: 1 year (Preferred)

Work Location: One location