What are the responsibilities and job description for the Front Desk Admin position at Executive Tax Service?
Job Overview
We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. CANDIDATES MUST BE PROFICIENT IN QUICKBOOKS DESKTOP.
Responsibilities
- Greet and assist clients as they arrive, ensuring a welcoming atmosphere.
- Manage calendars, schedule appointments, and coordinate meetings for staff members.
- Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Provide clerical support including filing, proofreading documents, and managing correspondence.
- Assist with administrative tasks as needed.
- Address client inquiries and resolve any issues promptly to ensure satisfaction.
- Maintain a clean and organized front desk area.
Qualifications
- Previous experience in customer service or receptionist is preferred.
- Strong calendar management skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette and communication skills, both verbal and written.
- Proficiency in data entry with attention to detail for accuracy in documentation.
- Strong clerical skills including proofreading and document management experience.
- Ability to work independently as well as collaboratively within a team environment.
- Knowledge of Microsoft Office.
- Knowledge of Quickbooks Desktop is a must.
Join us as a Front Desk Agent where your contributions will be valued, and your career can thrive in a supportive environment!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Metairie, LA 70006 (Required)
Ability to Relocate:
- Metairie, LA 70006: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18