Mail clerk

Job Description

Position Type: Full-Time Regular
Shift timing: Monday to Friday 7:00 am to 3:00 pm (37.5 Hours per week)
Pay Rate: $12.00 to $12.50 per hour (Wages is Bi-Weekly)
Special Requirement: Lifting, Standing, Walking, pushing/pulling a cart

Customer Service Rep
About the Role:
As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work. You will be responsible for batching documents, keying data from source documents, and verifying the correctness of entries in a timely and efficient manner.

Essential Job Responsibilities:

• Mail sortation and delivery to client's mail stop locations
• Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion.
• Perform verification tasks as required, checking for accuracy and identifying errors.
• Troubleshoot data problems as needed, escalating issues to supervisors when necessary.
• Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
• Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
• Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
• Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
• Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 55 lbs. frequently.

Qualifications:

• High school diploma or equivalent.
• Proficiency in reading, writing, and speaking English.
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
• Close vision and ability to focus are necessary for performing tasks accurately.
• Experience with data entry is desirable.
• Ability to engage in repetitive motion activities like twisting, bending, and climbing.
• Previous experience with mail is advantageous.
• The work schedule generally consists of 37.5 hours per week, which may include on-call status, evenings, and/or weekends.

Pay Disclosure:

• “The pay for this position starts at $12.00 to $12.50 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered.”

EEO Statement:
Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws. Exela endeavors to make www.exelatech.com accessible to any and all users.If you need assistance completing the application process, please contact us at recruitingsupport@exelatech.com.
Veterans
Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.
Pay Transparency Nondiscrimination Provision:
Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
EEO Statement: Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

EEO Statement:Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.