What are the responsibilities and job description for the Sr. Team Lead position at Exela Technologies?
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
About the Role:
As a Senior Team Leader, you will be entrusted with a critical leadership role, overseeing and guiding a team of professionals to achieve operational excellence and drive business success. Reporting to upper management, you will play a pivotal role in fostering a collaborative and high-performance work environment while ensuring the team meets or exceeds performance targets and objectives.
Essential Job Responsibilities
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
About the Role:
As a Senior Team Leader, you will be entrusted with a critical leadership role, overseeing and guiding a team of professionals to achieve operational excellence and drive business success. Reporting to upper management, you will play a pivotal role in fostering a collaborative and high-performance work environment while ensuring the team meets or exceeds performance targets and objectives.
Essential Job Responsibilities
- Lead and manage a team of employees, providing guidance, coaching, and mentorship to support their professional development and performance improvement.
- Set clear performance expectations and objectives for team members, aligning them with departmental and organizational goals.
- Monitor and evaluate team performance, providing regular feedback, recognition, and support to enhance productivity, quality, and efficiency.
- Collaborate with other departments and stakeholders to optimize workflow processes, resolve operational issues, and drive continuous improvement initiatives.
- Develop and implement strategies to improve team effectiveness, communication, and collaboration, fostering a positive and inclusive work culture.
- Ensure adherence to company policies, procedures, and standards, promoting compliance with regulatory requirements and ethical guidelines.
- Manage day-to-day operations and workflows, prioritizing tasks, allocating resources, and resolving escalated issues in a timely and effective manner.
- Generate and analyze performance metrics and reports, identifying trends, insights, and areas for improvement, and implementing corrective actions as necessary.
- Serve as a point of contact for team members, addressing concerns, providing support, and facilitating resolution of challenges or conflicts.
- Stay informed about industry trends, best practices, and emerging technologies relevant to the team's function, sharing knowledge and insights with team members.
- HS Diploma or equivalent.
- Minimum of 5 years of experience in a leadership or supervisory role, preferably in a similar industry or environment.
- Proven track record of success in leading and developing high-performing teams, achieving performance targets, and driving operational excellence.
- Strong communication, interpersonal, and relationship-building skills, with the ability to effectively engage and motivate team members.
- Excellent problem-solving and decision-making abilities, with a strategic mindset and analytical approach to resolving complex issues.
- Proficiency in project management, organizational development, and change management principles and practices.
- Demonstrated ability to adapt to changing priorities, work under pressure, and manage multiple tasks simultaneously in a fast-paced environment.
- Commitment to continuous learning and professional development, with a passion for staying updated on industry trends and best practices.
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
