What are the responsibilities and job description for the Patient Service Rep - Central Scheduling position at Exeter Hospital?
This position will have the ability to work remotely upon completion of a minimum 6 week on-site training to establish proven work skills and certain level of daily workflow knowledge. Individual will obtain and document accurate information to complete the scheduling/pre-registration/registration process.
Requirements:
· Must be able to type 35 wpm
· High School Diploma or GED
Responsibilities:
1. Accurately collect demographic and financial data, and define and educate patients on financial responsibilities.
2. Complete pre -registration/registration within established error thresholds.
3. Provide pre procedure instructions to patients where indicated.
4. Complete insurance verification on designated patients.
5. Assist with daily quality control.
6. Staff in central scheduling will schedule procedures, based on current work instructions.
7. Obtain prior authorization and ICD code data, process.
8. Process orders/requisitions following established Work instructions.
9. Determine medical necessity requirements utilizing the Code Correct software or established printed forms.
10. Notify Provider office of need for patient to sign ABN/Waiver.
