Patient Service Rep - Outpatient Rehab

 Obtains and documents the accurate information to complete the registration process and other administrative functions.

Requirements:

• High School or GED

Responsibilities:

1. Performs various clerical activities to include photocopying records, filing and ordering clinical documents, faxing insurance paperwork, assembling and disassembling files, maintaining and ordering chart forms.
2. Updates the Meditech Administrative Assessment with insurance and patient attendance information.
3. Complete pre‑registration / registration within established error thresholds (RISARC).
4. Complete insurance verification on designated patients.
5. Assist with daily quality control activity.
6. Schedules evaluations and follow up appointments.
7. Communicates with provider office to obtain necessary clinical documentation, i.e. orders for therapy and properly obtains signatures from appropriate consenting party on all necessary forms.
8. Prepares clinical and administrative documentation for initial evaluations.
9. Performs other duties as assigned.